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Jessica Esparza

Overview Reviews (12) Inventory (517)

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Jessica Esparza

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Jessica Esparza

Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.7

12 Reviews

Overview Reviews (12) Inventory (517)

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 11 mos

Languages Spoken

English

Spanish

4.7

12 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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12 Reviews of Jessica Esparza

December 01, 2024

Dealership Rating

Employee Rating

She was very friendly and work hard on what they do. Explained well everything I needed to know about the suv that I was interested in Explained well everything I needed to know about the suv that I was interested in More

by Carol

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Janay Zamora

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Dec 02, 2024 -

Reliable Nissan responded

Carol, thank you for your fantastic review! We're thrilled to hear that you found our team friendly and informative. Your satisfaction is our priority, and we’re glad we could help you with your SUV search. Enjoy your new ride!

November 28, 2024

Dealership Rating

Employee Rating

The people were nice and helpful. This dealership showed that they wanted to work with what we asked for more then any other Nissan dealership. I did not like how I was offer the mos This dealership showed that they wanted to work with what we asked for more then any other Nissan dealership. I did not like how I was offer the most expensive warranty and did not find out about the lower package until I was signing. There was no complaintary drinks. We had to us the vending machine or keep asking our sales lady. More

by robinsonj0505

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Myers

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Dec 02, 2024 -

Reliable Nissan responded

Thanks for your feedback, Robinson! We're glad to hear our team was helpful and accommodating. We appreciate your insights regarding the warranty options and refreshments; we’ll use this to improve our service. Your experience matters, and we’re always striving to enhance it!

November 18, 2024

Dealership Rating

Employee Rating

The staff is proactive and do the best job possible. It was simple and fast. It was simple and fast. More

by LORINA.V.DIAZ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 20, 2024 -

Reliable Nissan responded

Thanks for the kind words, Lorina! We're thrilled to hear you had a positive experience with our proactive staff. Your feedback motivates us to keep improving, and we look forward to serving you again soon!

November 12, 2024

Dealership Rating

Employee Rating

Lanika was amazing. She made sure that I was taking care of. Super personable I will be recommending her to anyone looking for a car She made sure that I was taking care of. Super personable I will be recommending her to anyone looking for a car More

by jpr1179

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lanika Billie

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Nov 13, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Lanika provided such great service. Your recommendations mean a lot to us, and we look forward to helping more customers find their perfect cars!

November 05, 2024

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Employee Rating

I was put on ice and treated like xxxx so I blew out of finance! It was a precursor to how I would be treated if I had to bring the truck in for service in my book. finance! It was a precursor to how I would be treated if I had to bring the truck in for service in my book. More

by CATHYRIOS8

Verified Customer

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Recommend Dealer

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Nov 06, 2024 -

Reliable Nissan responded

Cathy, we understand how important it is to feel valued throughout the entire process, and we apologize if we did not meet those expectations. If you ever need to discuss any future service concerns or revisit your experience, please don't hesitate to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

November 04, 2024

Dealership Rating

Employee Rating

Worked well with me to reach the number that pleased me, satisfied with customer service. satisfied with customer service. More

by aljogolf1

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Mcclaskey

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Nov 05, 2024 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear that you were satisfied with our customer service and that we could help you reach your goals. Your experience is important to us, and we appreciate your support!

November 04, 2024

Dealership Rating

Employee Rating

As the cosigner, the team made accommodations for me to complete the paperwork. My husband, son and i appreciate you all very much for getting my son in a new car. complete the paperwork. My husband, son and i appreciate you all very much for getting my son in a new car. More

by Overbay

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sammy Saavedra, Daniel Jurado, Gabriel Moya

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Nov 05, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear that our team made the process smooth for you and your family. Your appreciation means a lot to us, and we're glad your son is enjoying his new car!

October 17, 2024

Dealership Rating

Employee Rating

Excellent customer service , honest and very good at letting me know about due services to maintain my vehicle in prime conditions letting me know about due services to maintain my vehicle in prime conditions More

by FRANK2VG8080

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya, Manny Garcia

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Oct 21, 2024 -

Reliable Nissan responded

Frank, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service and that we could help keep your vehicle in top shape. Your satisfaction means a lot to us!

October 17, 2024

Dealership Rating

Employee Rating

Everyone was very helpful and they worked with me on the pricing I wanted. Abdul, Sophia and Harley made the process seamless and smooth. I left very pleased and satisfied with the whole experience. pricing I wanted. Abdul, Sophia and Harley made the process seamless and smooth. I left very pleased and satisfied with the whole experience. More

by TLUJAN333

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe, Sammy Saavedra, Sophia Salazar , Harley Cooper

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Oct 21, 2024 -

Reliable Nissan responded

We're thrilled to hear that Abdul, Sophia, and Harley made your experience seamless. Our team is dedicated to providing excellent service, and your satisfaction is our priority. We appreciate your kind words and look forward to serving you again!

October 01, 2024

Dealership Rating

Employee Rating

Jessica is such a great sales person and has great customer service and took care of me and my family very well and made our experience go super fast and smooth! customer service and took care of me and my family very well and made our experience go super fast and smooth! More

by Lesley Hernandez

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Myers

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