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Jessica Esparza

Overview Reviews (17) Inventory (571)

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Jessica Esparza

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Jessica Esparza

Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.8

17 Reviews

Overview Reviews (17) Inventory (571)

Dealership Experience

1 yr, 8 mos

Industry Experience

2 yrs

Languages Spoken

English

Spanish

4.8

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Jessica Esparza

December 22, 2024

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Employee Rating

Jessica and Destiny gave excellent customer service. Both were attentive and engaging. They were very personable. I would want them working for me. Both were attentive and engaging. They were very personable. I would want them working for me. More

by NONE23

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Myers , Jesse Flores did a great job!

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Dec 23, 2024 -

Reliable Nissan responded

Thanks for the shoutout! We're thrilled to hear that Jessica and Destiny made such a positive impression. Our team takes pride in delivering great service, and it’s fantastic to know their efforts stood out to you! We appreciate your support!

December 17, 2024

Dealership Rating

Employee Rating

Very good neat and clean instalations, all employees so nice and kind, specially sales manager Laura Myers nice and kind, specially sales manager Laura Myers More

by NONE23

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Myers, Cesar Chavez

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Dec 18, 2024 -

Reliable Nissan responded

Thanks for your wonderful feedback! We're thrilled to hear you had a great experience with our team and that Laura made a positive impression. We strive for cleanliness and kindness in all we do. Looking forward to serving you again!

December 13, 2024

Dealership Rating

Employee Rating

Every one seems to be really helpful to their customers. Everyone is very friendly. Would highly recommend them. Everyone is very friendly. Would highly recommend them. More

by Carol

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Janay Zamora

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Dec 16, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Carol! We're thrilled to hear that our team's friendliness and helpfulness made a positive impression. Your recommendation means a lot to us and motivates us to keep delivering great service!

December 10, 2024

Dealership Rating

Employee Rating

Fixed my problem and called me when it was ready. The battery was under warranty . The battery was under warranty . More

by DEARPEA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Bateman, Cesar Chavez, Ramon Mendoza

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Dec 11, 2024 -

Reliable Nissan responded

We’re thrilled to hear you had a great experience! Our team is always here to help, and it’s fantastic that your battery issue was resolved under warranty. Thank you for sharing your positive feedback!

December 07, 2024

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Employee Rating

Reliable worked am with us to get us into our vehicle and everyone was so nice. and everyone was so nice. More

by CHARGONZ55

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Phu Nguyen, Daniel Jurado

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Dec 09, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. Our goal is to make the process smooth and enjoyable for everyone. Enjoy your new vehicle!

December 01, 2024

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Employee Rating

She was very friendly and work hard on what they do. Explained well everything I needed to know about the suv that I was interested in Explained well everything I needed to know about the suv that I was interested in More

by Carol

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Janay Zamora

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Dec 02, 2024 -

Reliable Nissan responded

Carol, thank you for your fantastic review! We're thrilled to hear that you found our team friendly and informative. Your satisfaction is our priority, and we’re glad we could help you with your SUV search. Enjoy your new ride!

November 28, 2024

Dealership Rating

Employee Rating

The people were nice and helpful. This dealership showed that they wanted to work with what we asked for more then any other Nissan dealership. I did not like how I was offer the mos This dealership showed that they wanted to work with what we asked for more then any other Nissan dealership. I did not like how I was offer the most expensive warranty and did not find out about the lower package until I was signing. There was no complaintary drinks. We had to us the vending machine or keep asking our sales lady. More

by robinsonj0505

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Myers

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Dec 02, 2024 -

Reliable Nissan responded

Thanks for your feedback, Robinson! We're glad to hear our team was helpful and accommodating. We appreciate your insights regarding the warranty options and refreshments; we’ll use this to improve our service. Your experience matters, and we’re always striving to enhance it!

November 18, 2024

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Employee Rating

The staff is proactive and do the best job possible. It was simple and fast. It was simple and fast. More

by LORINA.V.DIAZ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 20, 2024 -

Reliable Nissan responded

Thanks for the kind words, Lorina! We're thrilled to hear you had a positive experience with our proactive staff. Your feedback motivates us to keep improving, and we look forward to serving you again soon!

November 12, 2024

Dealership Rating

Employee Rating

Lanika was amazing. She made sure that I was taking care of. Super personable I will be recommending her to anyone looking for a car She made sure that I was taking care of. Super personable I will be recommending her to anyone looking for a car More

by jpr1179

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lanika Billie

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Nov 13, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Lanika provided such great service. Your recommendations mean a lot to us, and we look forward to helping more customers find their perfect cars!

November 05, 2024

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Employee Rating

I was put on ice and treated like xxxx so I blew out of finance! It was a precursor to how I would be treated if I had to bring the truck in for service in my book. finance! It was a precursor to how I would be treated if I had to bring the truck in for service in my book. More

by CATHYRIOS8

Verified Customer

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Trade-in Experience

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Recommend Dealer

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Nov 06, 2024 -

Reliable Nissan responded

Cathy, we understand how important it is to feel valued throughout the entire process, and we apologize if we did not meet those expectations. If you ever need to discuss any future service concerns or revisit your experience, please don't hesitate to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

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