Jesse Martins
Jesse Martins at Greenway Kia West

Jesse Martins | Page 19

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.7
213 Reviews
4.7

213 Reviews

Write a Review

213 Reviews of Jesse Martins

June 19, 2025

Dealership Rating
Employee Rating

Great experience. Everyone there was friendly and helpful. They kept me informed with my car and what is needed More

by Denika M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you so much for the 5-star review, Denika! We're happy to hear you had a great experience and that our team kept you informed every step of the way. Friendly, helpful service and clear communication are what we strive for at Greenway Kia West. We truly appreciate your feedback and look forward to helping you again in the future! —Greenway Kia West Service Team

June 18, 2025

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The agent was kind, professional, and efficient. My car is running good. Excellent service. Thank you! More

by DOUGLAS2807
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for your 4-star review, Douglas! We’re glad to hear your service agent was kind, professional, and efficient—and that your car is running well. We truly appreciate your feedback and your trust in Greenway Kia West. If there’s anything we can do to earn that fifth star next time, don’t hesitate to let us know—we’re always looking to improve! —Greenway Kia West Service Team

June 16, 2025

Dealership Rating
Employee Rating

Every thing perfect, ok Muy buen servicio, oportuno, agradable, todo fue perfecto, gracias y seguro volveré More

by cleonrojas
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 24, 2025

Greenway Kia West responded

hank you so much for the amazing 5-star review, Cleon! We’re thrilled to hear that everything was perfect and that you enjoyed timely, friendly service. “Muy buen servicio” is exactly what we strive for at Greenway Kia West. We truly appreciate your kind words and look forward to welcoming you back again soon—¡gracias! —Greenway Kia West Team

June 15, 2025

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Loved working with Jesse and the whole Kia team they were all very friendly and professional. Would definitely recommend More

by fancyfeet85
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re so glad to hear you loved working with Jesse and the entire team at Greenway Kia West. Friendly, professional service is what we aim for, and it means a lot to know you'd recommend us. We truly appreciate your kind words and look forward to helping you again in the future! —Greenway Kia West Team

June 15, 2025

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Employee Rating

I’m glad they were able to fit me in after 5 to do a brake recall. More

by RUDDJ002
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for the 4-star review! We’re glad we were able to get you in after 5 to take care of your brake recall. At Greenway Kia West, we know how important flexibility and safety are, and we’re happy we could accommodate your schedule. We appreciate your feedback and look forward to serving you again! —Greenway Kia West Service Team

June 15, 2025

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Everything was diagnosed properly, explained to me in terms that I can understand and Jesse was very kind and helpful throughout my visit! More

by lea.reynolds
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you so much for the 5-star review, Lea! We’re thrilled to hear that everything was diagnosed properly and clearly explained in a way that made sense. Jesse’s kindness and helpfulness truly reflect the level of care we aim to provide at Greenway Kia West. We're glad you had such a positive experience and look forward to helping you again! —Greenway Kia West Service Team

June 14, 2025

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Employee Rating

The price for the part that needed to be replaced was reasonable but the labor costs were astronomically expensive. More

by kmicci
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for your 4-star review and honest feedback. We're glad to hear you found the part pricing reasonable, but we understand your concerns about labor costs. We strive to provide fair, transparent pricing, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we hope to offer you an even better experience next time. —Greenway Kia West Service Team

June 12, 2025

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Employee Rating

Great great would recommend to anyone they have great customer service . Atmosphere is great tooo More

by marlon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse martin

Jun 24, 2025

Greenway Kia West responded

Thank you for the great 4-star review, Marlon! We're thrilled to hear that you enjoyed our customer service and welcoming atmosphere at Greenway Kia West. Your recommendation means a lot to us! If there’s anything we can do to make your next visit a full 5-star experience, we’d love the opportunity. Thanks again for choosing us! —Greenway Kia West Team

June 11, 2025

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Employee Rating

Jesse kept in touch with updates. I thought the diagnostic was speedy but hey it had to be done! More

by travellingkiwilassss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for the great 5-star review! We're glad to hear Jesse kept you updated throughout the process and that the diagnostic was handled quickly. At Greenway Kia West, we believe clear communication and efficient service make all the difference. We appreciate your trust and look forward to helping you again in the future! —Greenway Kia West Service Team

June 07, 2025

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Employee Rating

i was in and out ray,jesse and andrew did an awesome job with my car made sure i was updated on everything More

by carlandradenson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damon Tavarez , andrew

Jun 10, 2025

Greenway Kia West responded

Hi Carlandradenson7, Thank you for the fantastic 5-star review! We're thrilled to hear that Ray, Jesse, and Andrew took such great care of you and kept you informed every step of the way. We know your time is valuable, and we’re glad we could get you in and out efficiently. We appreciate your business and look forward to seeing you again at Greenway Kia West! Best regards, The Greenway Kia West Team

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