Heather was wonderful and we got our plates in time for
our vacation 3rd car we have bought from your
our vacation 3rd car we have bought from your
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by glenndanelenko
Verified Customer
Verified Customer
Sep 29, 2024 -
Niello BMW Elk Grove responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Heather and our team, and we look forward to working with you again.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome was very good!
It was our second car that we purchased with his help.
It was our second car that we purchased with his help.
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by M. DIONSON
Verified Customer
Verified Customer
Other Employees Tagged:
Essex Salcido
Sep 26, 2024 -
Niello BMW Elk Grove responded
Thanks for sharing your thoughts about your experience with Jerome here at Niello BMW Elk Grove. We appreciate your repeat business and hope to see you again soon!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
All thanks to jerome for helping me out BIG time.
Appreciate you a lot bro🙏
Appreciate you a lot bro🙏
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by DyleBryze
Sep 03, 2024 -
Niello BMW Elk Grove responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I have done business with them several times over the
years, It has always been a pleasant experience.
years, It has always been a pleasant experience.
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by Georgiamyers
Verified Customer
Verified Customer
Jun 21, 2024 -
Niello BMW Elk Grove responded
Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
used car process we very easy and items which needed
attention were fixed as promised.
attention were fixed as promised.
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by JEFF.MEDEIROS523
Verified Customer
Verified Customer
May 29, 2024 -
Niello BMW Elk Grove responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
Jerome was very helpful and knowledgeable.
He really knows about cars. I plan on working with him again.
He really knows about cars. I plan on working with him again.
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by CARLETTAPAM
Verified Customer
Verified Customer
Other Employees Tagged:
Timothy Dooley
May 13, 2024 -
Niello BMW Elk Grove responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jerome delivered such a great experience!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
Exceptional service and support.
The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr
The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr
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by MERVIN_VELASCO
Verified Customer
Verified Customer
Jan 21, 2024 -
Niello BMW Elk Grove responded
Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mervin, and it was a pleasure having you at the dealership. We appreciate your review!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
I typically dread having to go into a car dealership for
a vehicle, knowing it is going to be an unpleasant experience.
I recently had a VERY unpleasant experience at another dealership just a few days a
a vehicle, knowing it is going to be an unpleasant experience.
I recently had a VERY unpleasant experience at another dealership just a few days ago.
Let me tell you what,
I honestly don’t know where to begin to explain on how GREAT of an experience I had here at Niello!
From start to finish, it was a fast and friendly experience, that I can honestly say I have never experienced anywhere else before, EVER!
Communication was outstanding.
I didn’t get low balled for my trade in like other places.
I was treated with respect and dignity, (which I know many of you reading this have experienced the exact opposite elsewhere).
I drove almost 100 miles to make the deal.
They held the vehicle for me, ended up getting me a better deal than their in house financing offered, and I was able to leave with the vehicle, as well as scheduled maintenance, premium extended warranty, AND gap insurance.
Ozzie was a blast to deal with.
We shared stories with each other which was cool, and every single person I interacted with there (forgive me for forgetting their names), was very much an experience that I enjoyed.
I can’t say enough how GREAT of an experience this was, and if you value your time and money, look no place other than Niello BMW Elk Grove!
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by Richewie
Other Employees Tagged:
CJ Phan,
Mike De La Pena
, Tommy Choonhaurai, Q Gregory, Jas Hira, Geoff Metge, Amir Mohabbat, BOBBY PHAM, Mike Sulman, Ozzie
Dec 16, 2023 -
Niello BMW Elk Grove responded
Thank you for taking the time to leave us this outstanding five-star review. We look forward to sharing your compliments with our crew. Congratulations on your new purchase, Richie!
We're happy to hear our team was able to serve you and demonstrate our commitment to great service.
If there is anything we can assist you with in the future, please let us know.
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
We were under pressure to make a flight and the sales
representative understood that and made our lease as quick and as painless as possible. All the people we interacted with were courteous and professi
representative understood that and made our lease as quick and as painless as possible. All the people we interacted with were courteous and professional and made the purchase as simple and pleasant as possible. Zero heavy handed sales techniques.
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by JAMESCLEVELAND1
Verified Customer
Verified Customer
Dec 14, 2023 -
Niello BMW Elk Grove responded
James, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
This was my first online purchase of a car that needed
delivery and Jerome Duco and Mike De La Pena were very helpful in making the whole car-buying experience a breeze. They were able to answer all my qu
delivery and Jerome Duco and Mike De La Pena were very helpful in making the whole car-buying experience a breeze. They were able to answer all my questions and were very accommodating. I would purchase from them again in the future.
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by Alan H
Verified Customer
Verified Customer
Nov 30, 2023 -
Niello BMW Elk Grove responded
Thank you, Alan, for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000