Jeremy Davis | Page 2

Jeremy came right out as soon as I pulled up. He was friendly and found my information immediately. He was very helpful. He was friendly and found my information immediately. He was very helpful. More

by LIZADOWNER Verified Customer Verified Customer

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I am incredibly disappointed with the service and subsequent customer support I received from this dealership. I had my 2024 Hyundai Tucson serviced here on July 10, 2025. When I later took my vehicl subsequent customer support I received from this dealership. I had my 2024 Hyundai Tucson serviced here on July 10, 2025. When I later took my vehicle to an independent shop for an oil change, they could not complete the service because the oil filter cap was tightened so excessively that removing it risked breakage. They also discovered that bolts were missing from the skid plate. I attempted to resolve these safety hazards directly with the dealership multiple times. I received automated text messages assuring me that my concerns were being "prioritized" and that someone would contact me "as soon as possible". Despite these written assurances, no one from the dealership ever reached out to address their negligence. Due to their complete lack of response, I escalated the issue to Hyundai Motor America and opened Case #42004285. Even the corporate case manager informed me that she struggled to contact the dealership, stating it took them about a month to finally respond to her inquiries. On January 22, 2026, I was finally given an answer, only to be told that the dealership would not replace the missing bolts. Their justification was that since the service occurred over six months ago, "anything could have happened between that time". It is entirely hypocritical for them to use the passage of time as a loophole to avoid accountability, especially when the delay was caused directly by their own refusal to communicate with both me and their corporate office. I strongly advise avoiding this dealership if you expect competent vehicle maintenance and basic customer service. More

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Jeremy is my service advisor. He is friendly and always welcomes me when I come in. He makes sure things are checked and the work is completed. He makes sure the car is cleaner He is friendly and always welcomes me when I come in. He makes sure things are checked and the work is completed. He makes sure the car is cleaner than it was when I brought it in. He always makes sure I have a ride both ways if needed. When I have questions, he always takes time to explain everything to me. I would give him a raise.. More

by Buttons Verified Customer Verified Customer

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He did his best to source the parts and complete the service on time. He tried to contact me on the texts and update me on the status. service on time. He tried to contact me on the texts and update me on the status. More

by Haw Verified Customer Verified Customer

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This visit was very helpful. I always get great service from Jeremy. Super helpful and friendly. I always get great service from Jeremy. Super helpful and friendly. More

by castillo.nestor Verified Customer Verified Customer

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Great experience as always. I receive excellent service every time I bring my car in. I receive excellent service every time I bring my car in. More

by caitlee4 Verified Customer Verified Customer

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Jeremy took the time to explain what was done as well as what is needed for the upcoming 60000 mile service. I appreciate that very much. This is one of the reason that I go out my way to go to So Bay Hyund what is needed for the upcoming 60000 mile service. I appreciate that very much. This is one of the reason that I go out my way to go to So Bay Hyundai More

by MELJOHN72 Verified Customer Verified Customer

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The service on my car good, however, information on charges for work done not good charges for work done not good More

by CHAPRONTWO Verified Customer Verified Customer

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I wasn't informed of anything including the status and services needed after my inspection. services needed after my inspection. More

by Sandrew4 Verified Customer Verified Customer

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Helpful. Great service and experience with all employees I encountered at the dealership and service counter. I will continue to have my car serviced at this Great service and experience with all employees I encountered at the dealership and service counter. I will continue to have my car serviced at this dealership. Thanks! More

by BRITTANYPBLACK Verified Customer Verified Customer

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