
Jennifer Westerlund
Collision Estimator
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
28 Reviews
Write a Review28 Reviews of Jennifer Westerlund
February 15, 2025
Jennifer had everything set up and ready to go for our vehicle repair. Once the work was completed, the service department completed an oil change and our vehicle was ready. I Highly recommend James Wood vehicle repair. Once the work was completed, the service department completed an oil change and our vehicle was ready. I Highly recommend James Wood body shop and service center. More
February 07, 2025
Easy scheduling, great reception on arrival, escorted to service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face t service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face to face at end and truck washed and looking good More
Other Employees Tagged: Paul Johnson, Bryan Stanley, Krystal Gipson, Matt Smith , Cashiers are always friendly
January 31, 2025
good people What Others Say GREAT customer service! The Service Department was very helpful, but still takes toolong. The Service Department was very helpful, but still takes toolong. More
Other Employees Tagged: Bryan Stanley, Krystal Gipson, Matt Smith, Hunter Helm
January 24, 2025
Steve always courteous helpful and informative with all of our purchases throughout last several years of our purchases throughout last several years More
Other Employees Tagged: Steve Frazier, Zach Rhine, Shawn Hooe, Bryan Stanley, Mark Sanders
January 24, 2025
Poor Communication. Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinat Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinator would not communicate. I had to call for updates. More
Other Employees Tagged: Paul Johnson, Krystal Gipson, Mark Sanders, Sam Lara, Matt Smith
January 16, 2025
Always friendly, quick and professional service. Have been using them for 10 years now, 4 new trucks over that time and all service even though 30 miles from my house. Have been using them for 10 years now, 4 new trucks over that time and all service even though 30 miles from my house. More
Other Employees Tagged: Bryan Stanley, Matt Smith
January 06, 2025
Conscientious and Customer oriented. I've had the pleasure of working with the Collision Team in the past and they work overtime and put in the extra effort to be sure and make sure thei I've had the pleasure of working with the Collision Team in the past and they work overtime and put in the extra effort to be sure and make sure their work and the final product is top quality work performed. More
Other Employees Tagged: Mark Sanders
January 01, 2025
A employee had stolen a high visibility work jacket from my car. I want it back my car. I want it back More
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Mark Sanders, Sam Lara, Matt Smith


