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Jennifer Westerlund
Jennifer Westerlund at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Jennifer Westerlund

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Jennifer Westerlund

June 22, 2025

Dealership Rating
Employee Rating

well well well well well well well well well well well well well well well More

by dgreen16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Jun 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! At James Wood Chevrolet Buick GMC Decatur, we appreciate all feedback, and it's good to know that everything went well during your visit. If there's anything specific you'd like to share or ask, please feel free to reach out. We look forward to assisting you! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 31, 2025

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Employee Rating

We live in Wise County, Texas. James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service departm More

by robcox15
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Mark Sanders, Sam Lara, Matt Smith , Thomas Lynch

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Jun 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much! I'm happy to hear you've been a loyal customer since 2007 and that our Sales and Service departments have consistently met your expectations. Your trust and support for James Wood Chevrolet Buick GMC Decatur mean a lot to us. We look forward to serving you again in the future and appreciate your high recommendation. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 30, 2025

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Employee Rating

Jennifer did an outstanding job managing and coordinating the repair. Made me feel comfortable that they could handle the extensive repair. They completed the repair on time. More

by TCROSSNO
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Workmanship
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Recommend Dealer
Yes
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May 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with the repair process at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing excellent service and completing repairs on time, and it’s great to know that Jennifer made you feel comfortable throughout. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 29, 2025

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Excellent service and very responsive to all my inquiries! Thank you for all your help in repairing the vehicle! More

by ridgeviewranch1
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Recommend Dealer
Yes
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Apr 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great review! We’re glad we could help with your vehicle repair and answer all your questions. We appreciate your trust at James Wood Chevrolet Buick GMC Decatur and look forward to working with you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 23, 2025

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Employee Rating

Andrew was very pleasant, helpful and straight forward. Would be happy to do business with him again. More

by dolphjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Andrew Belden , Krystal Gipson

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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dolph, for your wonderful review! We're thrilled to hear that you found Andrew pleasant and helpful at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2025

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Great fast service. Got a rental car right away and Jennifer kept me up to date on status along the way!! Drove 190 miles to get me vehicle repaired by the James Wood B More

by Gran0227
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Sanders , Krista Granger

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Apr 20, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur and making that drive to have your vehicle repaired. It's great to hear that Jennifer provided you with timely updates and that you received fast service. We hope to see you again soon for any future needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 08, 2025

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Employee Rating

Repair Service staff were always polite and professional. Answered all my questions and made the claim process easy! Thank you!! More

by swearhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lara

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Apr 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that our Repair Service staff at James Wood Chevrolet Buick GMC Decatur provided you with polite and professional service. It's great to know we could assist you with your questions and make the claim process easy. We appreciate your feedback and look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 03, 2025

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Employee Rating

Jennifer did a great job. Got me a quote quick. In and out in 15 minutes More

by TCROSSNO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We're thrilled to hear that you had a great experience and that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you quickly. We appreciate your feedback and look forward to seeing you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 01, 2025

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Employee Rating

We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More

by mmccoy276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Matt Smith, Dason Howard , Krystal Gipson, Zach Rhine

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Apr 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our sales, service, and collision center teams at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty and look forward to assisting you with your sixth vehicle purchase! Don't hesitate to reach out to us when you're ready. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 12, 2025

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Employee Rating

Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . More

by LEE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Bryan Stanley, Mark Sanders , Zach Rhine

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Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience buying your new truck at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next vehicle purchase in the future! Safe travels and enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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