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Jennifer Westerlund
Jennifer Westerlund at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Jennifer Westerlund | Page 6

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Jennifer Westerlund

April 14, 2024

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Employee Rating

Jennifer is great to work with. The service has been very good once the part was received. More

by ldcorpus7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jose Martinez

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Apr 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We sincerely appreciate your feedback. Each employee is a valued member of the James Wood Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 27, 2024

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Employee Rating

Parts were delayed and did not feel she told me correct information. I asked to add an oil change and she acted as if that was a hassle. More

by nickbyars
Workmanship
Service Time
Recommend Dealer
No
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Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am not happy to hear about your recent experience with us, Nick. We pride ourselves on offering our guests the best possible customer service experience. Please contact me and we will work on a solution to your issue together. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 25, 2024

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Employee Rating

We trust that James Wood will operate in our best interest and that has been proven to hold true over years of doing business with them. Good customer service is a rare gem these days so we really a More

by DONNADANDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Donna, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

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Employee Rating

Jennifer and the entire team were easy and friendly to work with! The work to fix my vehicle was quick and communication was consistent. More

by TRISSPEAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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