Jennifer Bowen | Page 164

Awesome !! The best experience ever buying a car. Friendly, courteous, no pressure. Don was the best. Every associate was very helpful. I would recommend this de The best experience ever buying a car. Friendly, courteous, no pressure. Don was the best. Every associate was very helpful. I would recommend this dealer to everyone. More

by L.marino745 Verified Customer Verified Customer

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Awesome experience Tom Nicodemus was great to deal with and respected my time, listened to my needs and answered my questions honestly. Jen in Finance was also wonderf Tom Nicodemus was great to deal with and respected my time, listened to my needs and answered my questions honestly. Jen in Finance was also wonderful. This was the smoothest, most convenient car buying experience I've had and I appreciate the time and helpfulness by everyone from start to finish. Thanks to Tom & everyone at Klaben in Kent! More

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Awesome customer service with my sales man Matt Moyers and financing with Jen Bowen they were very nice and explained everything to me from the car to the warranty very helpf with my sales man Matt Moyers and financing with Jen Bowen they were very nice and explained everything to me from the car to the warranty very helpful More

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Truck buyer This is my second vehicle that I had bought from Klaben Ford of Kent. With both vehicles that I bought I got great customer service from both sales This is my second vehicle that I had bought from Klaben Ford of Kent. With both vehicles that I bought I got great customer service from both sales and service. They are not the pushy salespeople very courteous and kind. Clean sales room and also in service. Yes I would recommend any one how is looking for a good deal on the car. More

by BKIGLICS Verified Customer Verified Customer

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A Great Place To Do Business As I walked through the door Mike Cooney and Tyler Kline greeted me. They were both courteous and smiling. Soon Brandon Brinko joined us. These three As I walked through the door Mike Cooney and Tyler Kline greeted me. They were both courteous and smiling. Soon Brandon Brinko joined us. These three men could not have been more kind, thoughtful and informative. I would certainly recommend these fine gentlemen and this dealership to anyone looking for a vehicle. Jennifer Bowen was kind and informative also. Sincerely, Frances Allen More

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Everything was great. Great salesman. Easy to work with. Joe and Andy went out of their way to help me and not try to sell me something I didn't want or need. Great salesman. Easy to work with. Joe and Andy went out of their way to help me and not try to sell me something I didn't want or need. More

by BARNO8053 Verified Customer Verified Customer

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Klaben, Ty Davis, Jennifer Bowen, & Kim Wolfram...the BEST! I may be slightly biased as Ty Davis & I have been close friends for over 20 years, but he is the only sales person I deal with. I can always count on I may be slightly biased as Ty Davis & I have been close friends for over 20 years, but he is the only sales person I deal with. I can always count on his honesty, availability, product knowledge, & customer service skills. Ty has always been available AFTER the sale too. Jennifer Bowen was also friendly & efficient in Finance. I also have to mention Kim Wolfram, who has been very helpful & cooperative as my Service Rep. Last but not least, Klaben employs the aforementioned & that, along with setting a relaxed, friendly, high integrity, & helpful atmosphere speaks volumes of positives about how this dealership is run. Sign me off as a loyal Klaben Fan & customer. More

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Looking to ESCAPE harassing sales reps, go to Klaben! We have purchased our last 6 cars from Chris Moldas at Klaben Ford because Chris treats us as real people. He takes the time to listen to what we want We have purchased our last 6 cars from Chris Moldas at Klaben Ford because Chris treats us as real people. He takes the time to listen to what we want and never tries to push us into something else. Chris doesn't "sell" us a car, he addresses our needs and guides us toward a quality investment. When we finish working with Chris, we have a positive feeling about the experience - no buyer's remorse. We tell everyone to go to Chris Moldas! In the finance department, go to Jennifer. She made the process quick and humorous!! As far as servicing our vehicles, we insist on seeing Mona in the service department. She's a no nonsense person who listens to concerns and answers questions about what our cars need. Mona makes sure we are in and out as quickly as possible. More

by Rachel Verified Customer Verified Customer

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Delightful staff and great price My husband found the car we bought on the web at a great price and we drove one hour to this dealership to get it. We weren't disappointed, I got a 20 My husband found the car we bought on the web at a great price and we drove one hour to this dealership to get it. We weren't disappointed, I got a 2016 Certified Ford Escape in great condition at a very low price. Not only was the staff helpful through the process but they were also delightful. I will be recommending this dealership, especially my salesman to family and friends. First American car purchase and will probably stick to Ford for a while now. More

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Nothing but the best! I just had the Red carpet rolled out for me again! I came in for an oil change with Mona in the Service Department ( who is Awesome ) and with her sug I just had the Red carpet rolled out for me again! I came in for an oil change with Mona in the Service Department ( who is Awesome ) and with her suggestion I went to see if I could trade in my lease . Thanks to Doug Carter , we had able to find me a great car for a lower payment. as always he provides wonderful Customer Service. Jennifer Bowen got my paperwork ready to go for a fast departure! as always Klaben and its staff is Wonderful and I wouldn't go anywhere else! More

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