Jennifer Bowen | Page 163

Great Experience Dealt with Doug Carter and Brandon Brinko , had a great experience. They listened to me in regard to the exact vehicle I was looking for. They both fo Dealt with Doug Carter and Brandon Brinko , had a great experience. They listened to me in regard to the exact vehicle I was looking for. They both followed up and could not ask for more in regard buying a new truck More

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Klaben is one of a kind Rich klaben has been working extremely hard to get me what I was asking for and wanted! He spent so much valuable time discussing options and helping Rich klaben has been working extremely hard to get me what I was asking for and wanted! He spent so much valuable time discussing options and helping in more ways than any other dealership has EVER even bothered to do. I am so impressed with Mr. Klaben and the type of business he is running! He recommended Doug Carter to work with me to make sure I got everything I was looking for, and so much more than I was asking for! I was literally shocked when I found out what they were doing for me! I could not be more pleased with my experience and outcome! Also, Jennifer Bowen assisted me with signing documents... she is seriously the sweetest! I have not had a chance to call klaben to thank them but had to take these next few moments to write a review! I HIGHLY RECOMMEND klaben ford in Kent! Such a great experience! Great deal! And beyond all, great staff and people to work with! Thanks again to Rich Klaben and his entire team that helped me get what I wanted! If I could give more than 5star ratings, I totally would! More

by magpie1688 Verified Customer Verified Customer

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May experience Everyone was great at the dealership. Matt bent over backwards to be helpful. BUT I was truly upset when I got in the car to drive home. There was mud Everyone was great at the dealership. Matt bent over backwards to be helpful. BUT I was truly upset when I got in the car to drive home. There was mud all over in the front seat, steering wheel all the instrument panel, floorboards, door, and the same for the backseat and floor, the bad this this after Matt asked someone to clean it for delivery. My husband had to clean my new $30,000. car for me. More

by 6949LAW Verified Customer Verified Customer

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Excellent experience!! I purchased a new 2017 Titanium Escape with the help of Doug Carter, our favorite salesman and Mr. Richard Klaben. They went out of their way to get I purchased a new 2017 Titanium Escape with the help of Doug Carter, our favorite salesman and Mr. Richard Klaben. They went out of their way to get the vehicle from another dealership with the specifications I wanted. We discussed everything on Saturday afternoon late and by Monday, the vehicle was at their dealership! Awesome service!! Jennifer Bowen was delightful to work with in processing the paperwork and once in her office, we were quickly processed and taken to our new vehicle. Thanks to all at Klaben!! Good work, Team!! More

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Great help from knowledgable salesperson Chris I was impressed with my experience from beginning to end.. Chris Moldas was friendly, helpful, professional and very courteous. Ask for him for a g I was impressed with my experience from beginning to end.. Chris Moldas was friendly, helpful, professional and very courteous. Ask for him for a great car buying/leasing experience. More

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Explored the explorer We have never dealt with Klaben in Kent as we live in Canton. My neighbor recommended them, and so far we have been pleased. We purchased a special or We have never dealt with Klaben in Kent as we live in Canton. My neighbor recommended them, and so far we have been pleased. We purchased a special order 2017 Explorer, and things went very smoothly. Tyler was a pleasure to work with, as he went out of his way, to make our experience easy. More

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Looking for new truck. Never a bad experience here at Klaben Ford! Came and saw Kenny King and Roscoe Woodberry to buy a truck. Great Service ! Great Guys ! #boughtatruck Never a bad experience here at Klaben Ford! Came and saw Kenny King and Roscoe Woodberry to buy a truck. Great Service ! Great Guys ! #boughtatruck #bestever ! Thanks again More

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I Love Klaben Ford!!! I got my first brand new car at 17 years old in 1998 and have been back every three years since. I would not even think of going to another dealershi I got my first brand new car at 17 years old in 1998 and have been back every three years since. I would not even think of going to another dealership. My salesmen Kenny King is no long just my salesmen but a friend. I never have to second guess myself because I know I got the best deal possible. Klaben is s great dealership and I recommend it to everyone. More

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Bob Paytas did an excellent job. Thorough and professional. I appreciate that Bob followed up after the sale and continued to offer help when ever I needed it. I would consider shopping Klaben again. I appreciate that Bob followed up after the sale and continued to offer help when ever I needed it. I would consider shopping Klaben again. More

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Excellent Service I recently leased with Klaben Ford and had gotten into an accident which totaled my car. Buddy was with me every step of the way, available to answer I recently leased with Klaben Ford and had gotten into an accident which totaled my car. Buddy was with me every step of the way, available to answer any questions I had and walk me through the steps of getting me into a new car. He is super knowledgeable and can easily explain what certain things mean (I am a young person and have no idea what I'm doing when it comes to purchasing a car). Jennifer is amazing, super fast and efficient and very easy to talk to. I've never had a negative experience with Klaben Ford. More

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