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James Thomas
James Thomas at Spitzer Toyota Monroeville

James Thomas | Page 6

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.9
75 Reviews
4.9

75 Reviews

Write a Review

75 Reviews of James Thomas

October 26, 2025

Dealership Rating
Employee Rating

Easy to schedule appointment greeted upon arrival keep my updated with video of work being performed clean restroom and very nice person working checkout More

by cruiseprincess218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

October 22, 2025

Dealership Rating
Employee Rating

Everything was done with perfection. However the tires were rotated after I had called the day before to cancel getting them done. I still had a great experience. Thanks More

by ccschroyer
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Oct 23, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 22, 2025

Dealership Rating
Employee Rating

Exceeds my expectations, as always. Thank you! Always satisfied with the professional services and friendly personnel. More

by WETZELAGENCY
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Oct 22, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

Oct 22, 2025

WETZELAGENCY responded

Thank you James!

October 22, 2025

Dealership Rating
Employee Rating

love the communication, love the videos. Always finish when they say they will. James is the best. More

by soslosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 17, 2025

Dealership Rating
Employee Rating

Job completed as anticipated and James was super nice. Everything seemed very efficient No thanks More

by donald.geffel
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Oct 17, 2025

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2025

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Employee Rating

I’m very pleased with the dealership. Everyone was very friendly and attentive. Definitely my best choice!! More

by Staceyd1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2025

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Employee Rating

I brought my car here 11 years ago and been extremely happy with the service I have received. More

by owensvic60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter, Lacie Suprano

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Oct 16, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

October 16, 2025

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Employee Rating

The scheduling of the appointment was quick and easy. The explanations were informative. Employees were courteous. More

by falkepittsburgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks

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Oct 16, 2025

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 15, 2025

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Employee Rating

I like spitzers. They are very convenient to where I live. The staff is so nice and the appointments are easy to schedule. More

by Sjdearden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Charles Carter, Amber Barone

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Oct 15, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

October 10, 2025

Dealership Rating
Employee Rating

Everyone I interacted with was courteous, accommodating, and professional. Excellent rapport with Charles, and David Locke made sure my car was returned cleaned and ready to go. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole, Charles Carter, Lacie Suprano , David Locke

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Oct 10, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

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