James Hicks III
James Hicks III at Heiser Toyota
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James Hicks III

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
406 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

20 yrs, 8 mos

Industry Experience

20 yrs, 8 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.8

406 Reviews

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406 Reviews of James Hicks III

April 13, 2025

Dealership Rating
Employee Rating

Great service and customer relations. Have been a customer for years and will continue to be for years to come. More

by RREAGON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Apr 13, 2025

RREAGON responded

Great to work with, from sales to service!

April 13, 2025

Dealership Rating
Employee Rating

Very happy with James and this dealership. Everything was smooth and all were pleasant to work with. More

by BRUCE#1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2025

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Employee Rating

Heiser Toyota was very helpful when I found the car I wanted. The sales guy was beyond friendly and did a lot to make sure I got a good deal. I love my car! More

by scottmlaskowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Apr 11, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 25, 2025

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Team is goof and explains well. Price was just okay. Initial price was at Lear 1000 high More

by Jonobi
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Mar 25, 2025

Heiser Toyota responded

Dear Jonobi, We value your feedback. Thank you for your business. Congratulations on your vehicle and happy driving!

March 21, 2025

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I had a great experience from being introduced to my salesman to the final deal of me getting my new car. I didn’t feel stressed or felt rush on buying the vehicle. More

by ralphh1427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania

Mar 21, 2025

Heiser Toyota responded

Dear Ralph, At Heiser, we strive to create a hassle free experience for our customers. We never want our customers feeling stressed or rushed so we are glad that you had a positive experience with us! Thank you for your business. Happy driving!

March 17, 2025

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James at Heiser Toyota was a very attentive salesperson and not only listened to me, but followed through thoroughly with everything he said he would in a timely manner. Jakub who handled the finance was a More

by cbaumann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Mar 18, 2025

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 13, 2025

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Employee Rating

I couldn't have had a better experience at Heiser Toyota. Excellent selection, very good prices and honest, low-pressure salesmen. I mainly dealt with James who was a super nice gentleman but it seemed lik More

by farmtim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 15, 2025

Heiser Toyota responded

It's great to hear that James and the team provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 23, 2025

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Employee Rating

Leasing process was efficient, professional and respectful. I appreciate that they were able to accommodate my requests and schedule. More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Feb 23, 2025

Heiser Toyota responded

Thanks, Erika, for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 15, 2025

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Employee Rating

We had a great buying experience at Heiser. Pleasant, knowledgeable sales staff. Low pressure and fair pricing. We love our Land Cruiser! More

by jbast7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania

Feb 16, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 09, 2025

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Employee Rating

Incredibly welcoming and attentive, ensuring every detail of my experience was perfect! The Rav4 that James showed us exceeded our expectations and I especially appreciated his cheerful and trustworthy perso More

by jeremjc022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Feb 09, 2025

Heiser Toyota responded

Jeremey, Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that James was able to assist you and that you had such a positive experience. Congratulations on your new RAV4! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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