James Hicks III
James Hicks III at Heiser Toyota
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James Hicks III

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
396 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

20 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.8

396 Reviews

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396 Reviews of James Hicks III

December 09, 2024

Dealership Rating
Employee Rating

Excellent service. James our salesperson was very helpful with setting up our new Grand Highlander More

by tcclague
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Dec 09, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 12, 2024

Dealership Rating
Employee Rating

I returned to Heiser because of a past positive experience. James Hicks was my salesman and he helped me with my new car. My new car has a lot of new features and I asked him to help me which he di More

by mary.wester12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Nov 16, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 30, 2024

Dealership Rating
Employee Rating

Good overall! Once the communication was clarified between departments & the service work was completed. Thanks to Mr. James Hicks for mediating between department More

by beccabeckp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Heiser Toyota responded

We are very happy to hear that James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 26, 2024

Dealership Rating
Employee Rating

Excellent experience with dealership overall with a professional, respectful and responsive team. The leadership in integrity and care led by this salesman and service team warrants accolades and award More

by beccabeckp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jessica Phillips, Jakub Kania, Matt Foti , Great team! Keep up the interdepartmental communication & cooperation!

Oct 27, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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Employee Rating

The dealer was very professional, fair and caring. James Hicks was the best salesperson we’ve ever worked with. He listened to our needs and developed a true understanding - matching us with the right More

by tararadmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert , Shardai Flores

Oct 10, 2024

Heiser Toyota responded

Thank you, Tara, for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 02, 2024

Dealership Rating
Employee Rating

My experience was good. Mr. Hicks listened to my needs and was able to help me pick a great car More

by lovelaceraven25
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Oct 02, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad James Hicks was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

August 22, 2024

Dealership Rating
Employee Rating

Mr. Hicks was a very big help. I highly recommend that you keep him around for all long as he chooses to work there. More

by hrtmnjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Aug 23, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that James and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

July 31, 2024

Dealership Rating
Employee Rating

Salesman James Hicks was very kind and helpful! He made this a great experience for me. The finance department is very informative and very helpful with communicating all services and warranties! H More

by tbfuzzybear09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

Jul 31, 2024

Heiser Toyota responded

We are so glad that James had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 13, 2024

Dealership Rating
Employee Rating

Took care of me and made sure I was a happy customer. Went above and beyond More

by anthonyraasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Heiser Toyota responded

Anthony, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 08, 2024

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Employee Rating

Close mouths don’t get fed! Make sure you fully understand what you’re paying for. They really do go out of their way to try and scam you. It’s pretty sad and quite frankly ridi More

by CHEEIAVANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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