Jalen Moore | Page 2

I was very pleased with the service I received from my sales associate, Nate. He got my deal approved and set up everything on my new car. This is the 4th. Vehicle I have purchased from Darrow Mazda. sales associate, Nate. He got my deal approved and set up everything on my new car. This is the 4th. Vehicle I have purchased from Darrow Mazda. More

by SCHECK5227 Verified Customer Verified Customer

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Everyone was friendly. Tim was very helpful and answered most of our questions. When he didn't know the answer he found someone who did. Buying a car is not one of my favor Tim was very helpful and answered most of our questions. When he didn't know the answer he found someone who did. Buying a car is not one of my favorite things to do. But the team at Russ Darrow made it realativly painless.. More

by Lmleonard Verified Customer Verified Customer

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Was the worst experience ever for my first car buying. Robyn was lovely and extremely helpful with my situation but that was the only plus. Noah in finance is a snake. They added things without my knowled Robyn was lovely and extremely helpful with my situation but that was the only plus. Noah in finance is a snake. They added things without my knowledge and made it a long unnecessary process to get them taken off and lied about it afterwards. Management doesn’t seem to care they’re taking advantage of people either, good luck getting a reply. Stay away. More

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Made us feel important and valued. Very respectful and courteous throughout the purchasing process. Not something you experience now a days, so was a welcomed experience. Very respectful and courteous throughout the purchasing process. Not something you experience now a days, so was a welcomed experience. More

by Jeep Girl Verified Customer Verified Customer

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I hope they go out of business. Completely disorganized. No clue what was going on. They drew out the process all day because of their disorganization. Completely disorganized. No clue what was going on. They drew out the process all day because of their disorganization. More

by Not sharing Verified Customer Verified Customer

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Horrible place to get a vehicle. They will sell you a lemon and say it’s your fault. They will not take accountability and you will never hear from Mr. Moore the manager nor their co They will sell you a lemon and say it’s your fault. They will not take accountability and you will never hear from Mr. Moore the manager nor their corporate office about any issues that’s reported. More

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The initial day was not the next experience but after going back and getting all information and working with others they were great to work with going back and getting all information and working with others they were great to work with More

by taylormiller Verified Customer Verified Customer

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Great service. Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site to help me make my decision. Fabulous staff and trustworthy More

by Jlcuske Verified Customer Verified Customer

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She had my car less than 12 hours and she want to charge me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and n me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and nobody called me back. More

by brunner4106 Verified Customer Verified Customer

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The staff is always friendly and ready to help. They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I nee They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I needed service that was going to take a few weeks to complete. Spectacular service! More

by SARAH.R.EBERT Verified Customer Verified Customer

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