Jake Saleh | Page 8

Good morning, our visit to your dealer was a wonderful surprise, Jake was great, excellent actitud and very helpful, definitely we look for him when we be ready for our next vehicle, in general all the st surprise, Jake was great, excellent actitud and very helpful, definitely we look for him when we be ready for our next vehicle, in general all the staff was very nice. More

by vasqueztransportation Verified Customer Verified Customer

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The service was excellent. A very new loaner vehicle was provided during the repair, and the entire process was highly efficient. A very new loaner vehicle was provided during the repair, and the entire process was highly efficient. More

by simplegleerr Verified Customer Verified Customer

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Verry bad experience I am not happy my car came vith no gass have o gass the car came dirty its a shame for mercedes benz gass have o gass the car came dirty its a shame for mercedes benz More

by peticamaj Verified Customer Verified Customer

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very good experience, went pretty fast. Great salesman. Great finance manager. Coffee was okay. process went by pretty fast Great salesman. Great finance manager. Coffee was okay. process went by pretty fast More

by hernandomares Verified Customer Verified Customer

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It was a great experience. They got me the deal I was looking for it. Great experience They got me the deal I was looking for it. Great experience More

by gadedesantana Verified Customer Verified Customer

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Jake, the Sales Representative, delivered exceptional service and made everything feel effortless. He’s a rockstar and he connected with my son - the vehicle was purchased as my son’s first car. service and made everything feel effortless. He’s a rockstar and he connected with my son - the vehicle was purchased as my son’s first car. More

by sauleramirez1 Verified Customer Verified Customer

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Great Service! Jake was a pleasure. He made the process smooth. I would reccoend the dealership to others, Jake was a pleasure. He made the process smooth. I would reccoend the dealership to others, More

by kristenmccarron99 Verified Customer Verified Customer

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Great service John was the one he helped a lot they treating me so good treating me so good More

by JESSY.HAMES Verified Customer Verified Customer

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Stay away from this place. The service was awful. For starters I was very much pressured into buying the car even know I wanted to sleep on it for a night. I do not blame the s The service was awful. For starters I was very much pressured into buying the car even know I wanted to sleep on it for a night. I do not blame the sales guy as he was trying to close a deal, but I did not receive that same pressure at Fletcher Mercedes Benz Newport Beach. Besides the pressure I was sold a certain warranty and then later realized I was not given the warranty I was told I would have. It took weeks and weeks to resolve this and at the end of the day the dealer never fully fixed it. I had to deal with the warranty company myself to get it activated. Also, I was told I had to get the Zurich Shield which is a protective ceramic style coating. The car did not look like it had it applied so I took it in to get reapplied and they simply just didn’t do it. The claimed they did but it was obvious they didn’t. The car was given back to me dirty and the inside wasn’t even wiped down, so how could they have done it? Do yourself a favor and go to a better dealer. There is a reason why Mercedes Benz of West Covina is 3.6 on Google and Fletcher Mercedes Jones is 4.3 Stay far far away! The worst! More

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