Mario Eshak
Mario Eshak at Mercedes-Benz of West Covina

Mario Eshak

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

Contact Me
4.3
66 Reviews

Mario has been selling premium line cars since 2012, Worked for Major retailors and premium import brands since entering the business, main objective is being informative helping the customer to make an educated decision, smooth purchase, and unforgettable experience.

Dealership Experience

2 yrs, 3 mos

Industry Experience

14 yrs

Languages Spoken

Arabic Arabic

French French

4.3

66 Reviews

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66 Reviews of Mario Eshak

August 28, 2026

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Employee Rating

I brought new Mercedes sprinter and battery has problem and there are codes that need fix , this Mercedes did everything to not warranty battery and did not fix codes I am very disappointed in this dealer More

by DMGONZALES1
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Jason Paez, Jake Saleh , Alejandro Jimenez

Sep 03, 2026

Mercedes-Benz of West Covina responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention. We and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 25, 2026

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I fixed my brakes and second day i heard same noise coming out from the new brakes, renting the car staff are very not helpful More

by Mark
Workmanship
Recommend Dealer
No
Aug 28, 2026

Mercedes-Benz of West Covina responded

Thank you, Mark, for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 17, 2026

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Excellent customer service! They were honest, professional, and efficient, with no unnecessary repairs or long wait times. They matched the pricing from the Ontario location, an More

by Shantel626
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Jake Saleh , Liz Huape

Aug 17, 2026

Mercedes-Benz of West Covina responded

Knowing that the service on your E-Class met your expectations for honesty and efficiency is rewarding. Our team is pleased we could match the Ontario location pricing and keep wait times short. Your recommendation means a great deal to our service department.

August 13, 2026

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Everything was first class. Sales, finance, etc...Would go back for my next car. Rey was especially helpful. Shoddy was a total professional as well, More

by jeffabe57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich

Aug 17, 2026

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 06, 2026

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Amazing service! Mario helped me purchase my second vehicle and made it super simple and easy with the process and helped out alot with the price! More

by bryanluna2130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2026

Mercedes-Benz of West Covina responded

We’re glad the process of purchasing your BMW X6 felt seamless and straightforward. Hearing that Mario helped you secure a great deal is truly rewarding. Your five-star rating and kind words mean a great deal to our team.

August 04, 2026

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Really easy process. Very friendly staff. Love the Finance Manager’s technology. The sales guy, Mario, was hilarious. I’d definitely go back. More

by peterabels
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler

Aug 04, 2026

Mercedes-Benz of West Covina responded

Our team enjoyed guiding you through the purchase of your new S-Class. We’re glad the process was so easy and that you felt welcomed by our staff. Hearing that Mario’s humor and the Finance Manager’s technology impressed you means a lot to our team.

July 30, 2026

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Demitra was great! She was fast , informative & answered all my questions. Thank you so much More

by THIRD.WESTSALES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Saleh , Dimitra Lopez

Jul 30, 2026

Mercedes-Benz of West Covina responded

It’s wonderful to hear our team member provided quick and clear answers during your Mercedes-Benz Sprinter 2500 service. Thank you for entrusting us with your vehicle. We look forward to assisting you again.

July 18, 2026

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Very Good dealership and amazing stuff and i recommend any person to buy his car from there. More

by MOsman2
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Jul 18, 2026

Mercedes-Benz of West Covina responded

We’re thrilled Mario and our staff provided amazing service and earned your recommendation. Enjoy your new Mercedes-Benz C-Class.

July 16, 2026

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I took my car in because the oil light said to add a quart of oil, Riad took great care of it! He even had it washed and looking like nee. Appreciated that so much! More

by MENAGIRL7
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Recommend Dealer
Yes
Jul 16, 2026

Mercedes-Benz of West Covina responded

It was our pleasure to top off your Mercedes-Benz CLA 250’s oil and freshen it up with a wash and detail. Thank you for recognizing our team’s effort; we look forward to assisting you again.

July 12, 2026

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Every service member was great at west covina service even if the dealership is terrible. More

by matttapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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