Mario Eshak

The worst service i have ever got. She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready until tomorrow! I rented two cars totel because i have to go for lunch at noon and drive home at night. Waisted my overall 10 hours! If they told me earlier, i should drive home at noon. More

by Ellen Verified Customer Verified Customer

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​I cannot recommend the service department at Mercedes-Benz of west Covina enough. From the moment I pulled into the service bay, I was greeted promptly and treated with total respect and profess Mercedes-Benz of west Covina enough. From the moment I pulled into the service bay, I was greeted promptly and treated with total respect and professionalism. ​A special shoutout to my service advisor, George Kakish kept me updated throughout the entire process, thoroughly explained the multi-point inspection, and provided honest, transparent pricing with zero pressure. The technicians diagnosed and resolved the issue quickly, and my vehicle was returned running perfectly and freshly washed! More

by BASSAMHAKIMEH Verified Customer Verified Customer

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Excellent service, responsive and courteous. Was a pleasure to work with all the members of the dealership . Was a pleasure to work with all the members of the dealership . More

by cshai777 Verified Customer Verified Customer

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My service advisor James is great. The service department is a joke. They have no idea what they are doing. The service department is a joke. They have no idea what they are doing. More

by MMILLNER Verified Customer Verified Customer

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3% added for credit card is ridiculous when I'm already spending a premium on the service spending a premium on the service More

by EFONWANG Verified Customer Verified Customer

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Everything was very good personal was very friendly. I recommend the dealership to everybody. specially the sales person was veryknowledgeable about the product. I recommend the dealership to everybody. specially the sales person was veryknowledgeable about the product. More

by david.rahimi58 Verified Customer Verified Customer

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Really good service thanks shant bashian help me to get a rental and he stayed in touch rental and he stayed in touch More

by gustavo290 Verified Customer Verified Customer

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Same issue happened again the service center doesn’t even give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience More

by PRIS888USA Verified Customer Verified Customer

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Very good customer service from Peter He did everything to comply with our requests Thanks Peter to comply with our requests Thanks Peter More

by oregelgerardo Verified Customer Verified Customer

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John was extremely helpful. Follow up with me on every step of the way until service was completed. Follow up with me on every step of the way until service was completed. More

by JORGE2086.JM Verified Customer Verified Customer

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