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Jake Saleh
Jake Saleh
Internet Sales Manger
Mercedes-Benz of West Covina
2010 E Garvey Ave S
West Covina, CA 91791
75 Reviews
75 Reviews
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75 Reviews of Jake Saleh
October 11, 2026
The worst service i have ever got. She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready until tomorrow! I rented two cars totel because i have to go for lunch at noon and drive home at night. Waisted my overall 10 hours! If they told me earlier, i should drive home at noon. More
by Ellen
Verified CustomerOther Employees Tagged: Jason Paez, Shadi Darwich, Mario Eshak
October 10, 2026
Excellent service, responsive and courteous. Was a pleasure to work with all the members of the dealership . Was a pleasure to work with all the members of the dealership . More
by cshai777
Other Employees Tagged: Jason Paez, Mario Eshak
September 27, 2026
My service advisor James is great. The service department is a joke. They have no idea what they are doing. The service department is a joke. They have no idea what they are doing. More
by MMILLNER
Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Rabee Hattar, Sally Lao
September 25, 2026
3% added for credit card is ridiculous when I'm already spending a premium on the service spending a premium on the service More
by EFONWANG
Other Employees Tagged: Jason Paez, Alexander Weith, Mario Eshak
September 24, 2026
Everything was very good personal was very friendly. I recommend the dealership to everybody. specially the sales person was veryknowledgeable about the product. I recommend the dealership to everybody. specially the sales person was veryknowledgeable about the product. More
by david.rahimi58
Other Employees Tagged: Mario Eshak
September 24, 2026
Really good service thanks shant bashian help me to get a rental and he stayed in touch rental and he stayed in touch More
by gustavo290
Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Rabee Hattar, Sally Lao
September 23, 2026
Same issue happened again the service center doesn’t even give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience More
by PRIS888USA
Other Employees Tagged: Jason Paez, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Rabee Hattar, Sally Lao
September 07, 2026
John was extremely helpful. Follow up with me on every step of the way until service was completed. Follow up with me on every step of the way until service was completed. More
by JORGE2086.JM
Other Employees Tagged: Jason Paez, Mario Eshak
August 28, 2026
I brought new Mercedes sprinter and battery has problem and there are codes that need fix , this Mercedes did everything to not warranty battery and did not fix codes I am very disappointed in this dealer and there are codes that need fix , this Mercedes did everything to not warranty battery and did not fix codes I am very disappointed in this dealer with go to other dealership next time. More
by DMGONZALES1
Other Employees Tagged: Jason Paez, Mario Eshak , Alejandro Jimenez
August 25, 2026
I fixed my brakes and second day i heard same noise coming out from the new brakes, renting the car staff are very not helpful coming out from the new brakes, renting the car staff are very not helpful More
by Mark
Other Employees Tagged: Jason Paez, Shadi Darwich, Mario Eshak, Rabee Hattar
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