Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.4
57 Reviews
4.4

57 Reviews

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57 Reviews of Jake Pierson

March 13, 2026

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Everything was good and in nice timing I have been coming here for years thankyou More

by jasirijasiri
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Recommend Dealer
Yes

March 12, 2026

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Jake was my service advisor. Jake was great and very upfront about cost of services and issues that the technicians found with my vehicle. Took a little longer than expected, but More

by dmadd7688
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Recommend Dealer
Yes

March 11, 2026

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Amazing service. Brought my 2022 Expedition in and Jake ordered me an uber home and then sent an uber to pick me up to retrieve my vehicle. All the work was done qu More

by johnmatthewlorenz
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Recommend Dealer
Yes

March 04, 2026

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Had a Wednesday appt. Car looked at on Thursday needed part which would be delivered from warehouse Friday morning at 6 am. Car would be fixed by 10 am. Never got a call More

by Jay
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Recommend Dealer
No

Other Employees Tagged: Bill Parks

March 03, 2026

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The service advisor Jason was kind, courtesous, and professional. He hot me in and out for an oil change. More

by costrowski
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Recommend Dealer
Yes

Other Employees Tagged: Jay Sweiss

February 27, 2026

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I love this dealership. I bought my Bronco in July and got it serviced recently and they were so kind. I also appreciated them reaching out to me to get the recall taken car More

by Amosley17
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Recommend Dealer
Yes

February 26, 2026

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It’s the best dealer ever the best people the best Customer Service the best team More

by nasman5465
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Recommend Dealer
Yes

February 25, 2026

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They got me in same day and the work was done in a timely manner More

by TOMHAROLD_EPPD
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Recommend Dealer
Yes

February 20, 2026

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Great to know that you care Kathy is a great person very nice you need more people like her More

by brainolivares4
Recommend Dealer
Yes

February 11, 2026

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Easy to get an appointment and nice friendly staff. Little pricey, but good service. Thanks More

by Djoscannell
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Recommend Dealer
Yes
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