Jacqueline Bernald | Page 4
Service Advisor
Spitzer Kia Cleveland
3414 Brookpark Road
Cleveland, OH 44134
42 Reviews
Write a Review42 Reviews of Jacqueline Bernald
January 18, 2026
The ladies who checked me in were great when my car was done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great More
Other Employees Tagged: Jacqueline Bernald
January 13, 2026
My car was taken to Spitzer Kia due to a voluntary recall to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rath to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rather Kurt and standoffish every time I go to the dealership for routine maintenance or recalls, I am barrage with sales people wanting to “” buy my car and get me into a newer car no matter how many times I’ve told them this car has sentimental value and I’m not selling. I asked many times to stop asking yet they persist. I get barrage with junk mail with the same offers. They do not know how to stop. More
January 12, 2026
Great service The techs keep you upto date on the progress also I had question about trading the car and a sales person (josh) was right there to discuss with me progress also I had question about trading the car and a sales person (josh) was right there to discuss with me More
Other Employees Tagged: Jacqueline Bernald
January 07, 2026
Service is always very good at this dealership and the staff are very friendly and helpful they also keep you informed on your cars progress staff are very friendly and helpful they also keep you informed on your cars progress More
Other Employees Tagged: Jacqueline Bernald
January 01, 2026
Excellent customer service. Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a gre Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a great day! More
Other Employees Tagged: Jacqueline Bernald
December 10, 2025
They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us to come back there 2 times but when we went to the Kia Deallership on the west side on brookpark they found out the problem and was tremendously on point More
Other Employees Tagged: Tom Wolfe, Belinda Frost, Randy Maggio, Rachel Lewis, Brian Puls , Kimberly Clay-Carrillo, Joseph Marullo, Janet May
December 10, 2025
The staff is always friendly, helpful and professional. The service at place is always great. The service at place is always great. More
Other Employees Tagged: Freddy Mansour, Michael Mansour, Stephen Donat, Damon Swann
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