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Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.7
1,036 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

1,036 Reviews

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1036 Reviews of Jack Kim

September 15, 2025

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Employee Rating

They helped me when I needed my car serviced. I wish I lived closer to this dealer for all my needs. More

by mail6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willian Morales

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August 31, 2025

Dealership Rating
Employee Rating

Jack is the only rep that cares and is professional in service. It was a pleasure and I will only request him going forward. . More

by nancykoza
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

South Bay Hyundai responded

Thank you for sharing your experience with us! We’re so glad to hear that Jack provided you with the professional and caring service you deserve. We’ll be sure to share your kind words with him, and we look forward to welcoming you back next time. It means a lot to know you’ll be requesting him for your future visits.

August 30, 2025

Dealership Rating
Employee Rating

Jack was great at reviewing my car’s needs and helping get the work done. More

by RAMIREZ_RODOLFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

South Bay Hyundai responded

Thank you for the great review! We're so happy to hear that Jack was able to assist you with your car’s needs and ensure everything was taken care of. We’ll be sure to pass along your feedback to him! If you ever need anything else, don't hesitate to reach out. Thanks again!

August 24, 2025

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Employee Rating

Jack is the best service representative in SB Hyundai. From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again More

by kmotorsceo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Jeremy Davis, Nicole Nelson, Kei Yukimura, Willian Morales, Leslie Pacas

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Aug 25, 2025

South Bay Hyundai responded

We’re thrilled to hear such wonderful feedback about Jack and our entire service team! From Calvin to Keito, we’re proud to have a staff that treats every guest with kindness and professionalism. Thank you for your kind words! We look forward to welcoming you back again!

August 22, 2025

Dealership Rating
Employee Rating

Jack was great. Nice, transparent and attentive. If all of your agents are like him, I will definitely be back. More

by i.martinez.osvaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

South Bay Hyundai responded

We’re thrilled to hear that Jack made such a positive impression! His transparency and attentive care are exactly what we aim to provide for every guest. Thank you for your kind words — we’ll be sure to share them with Jack. We look forward to welcoming you back again in the future!

August 18, 2025

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Employee Rating

This dealership damaged my rim when they changed the tire on my 2012 Azara, and Mr. Kim was of litter of no help in get the damage fixed. More

by latkins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 18, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and the concern regarding your vehicle’s rim. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been. We’d like the opportunity to review the situation further. Please reach out to our management team directly at your earliest convenience so we can address this matter.

August 07, 2025

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Employee Rating

Everyone I've met is very friendly. My problem with this dealer is that their service department is either understaffed or inefficient. Service is very slow, there is confusion among More

by carolyn2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 07, 2025

South Bay Hyundai responded

Thank you for your honest feedback and for recognizing the friendliness of our team. We’re sorry to hear that your service experience hasn’t met your expectations regarding wait times, communication, and parts availability. We understand how frustrating that can be and are actively working to improve our staffing and processes to provide a smoother and more timely experience. Your input is valuable to us as we strive to do better, and we appreciate your patience. Please don’t hesitate to reach out directly if you’d like us to assist with any ongoing service needs.

August 06, 2025

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Great service and was quick. Coffee and snacks are always a Plus for me. Thank you More

by davidc18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

South Bay Hyundai responded

Thank you! We're so glad you enjoyed the quick service—and yes, we agree, coffee and snacks always make the wait better! We appreciate your visit and look forward to seeing you again soon.

July 26, 2025

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Thanks to this dealership for the great service. I also enjoyed beverages whilst waiting for my car. More

by andersonerasmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willian Morales

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Jul 28, 2025

South Bay Hyundai responded

Thank you for the kind words! We're happy to hear you had a great experience and that you enjoyed the refreshments while you waited. We appreciate your support and look forward to welcoming you back next time!

July 25, 2025

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Employee Rating

Easiest lease purchase ever. Mace was the best car salesperson I've ever dealt with - responsive, knowledgeable, and follows up. More

by Dave
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mace Bradley

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Jul 28, 2025

South Bay Hyundai responded

Thank you for the fantastic review! We're so glad to hear your lease purchase was smooth and easy, and that Mace made such a great impression. His dedication to providing a responsive and knowledgeable experience truly sets him apart. We'll be sure to share your kind words with him!

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