JC Cooper | Page 10

Great service and clean service bay. J.C. Cooper is a very knowledgeable person and friendly person. J.C. Cooper is a very knowledgeable person and friendly person. More

by ronniejo219 Verified Customer Verified Customer

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I like the dealership and that is where I purckased my Toyota 2012 Tundra and still runs exvellent Toyota 2012 Tundra and still runs exvellent More

by TALL_JOHN_2007 Verified Customer Verified Customer

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Their service department was the worst I've ever experienced. They didn't care that they caused damaged to my wheels during a tire replacement. They have lost a customer because of poor service mana experienced. They didn't care that they caused damaged to my wheels during a tire replacement. They have lost a customer because of poor service management and incompetent technicians. YOU DONT USE STEEL TIRE IRONS ON POWDER COATED ALUMINUM WHEELS. Thats is obvious!! More

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JC greeted me at the vehicle when I drove in to the service drive. Listened to my concerns and verified concerns with me. JC gave me a timeframe on when vehicle would be completed and notified me as service drive. Listened to my concerns and verified concerns with me. JC gave me a timeframe on when vehicle would be completed and notified me as soon as it was available. Thank You JC and Cobb County Toyota More

by 287347 Verified Customer Verified Customer

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JC is great. Always provides detailed information and Raj is very helpful and knowledgeable. Great team. Always provides detailed information and Raj is very helpful and knowledgeable. Great team. More

by CE311 Verified Customer Verified Customer

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My service contact (JC) always listens intently and usually can identify problems (if any) soon. His ability to work with the tech's and other support people really helps speed up the process. usually can identify problems (if any) soon. His ability to work with the tech's and other support people really helps speed up the process. More

by rmeier811 Verified Customer Verified Customer

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Was told by the service guard who answers the phone to order a part myself, but the parts dept ordered the wrong part. Now the parts department is telling me the part is non refundable! order a part myself, but the parts dept ordered the wrong part. Now the parts department is telling me the part is non refundable! More

by MCCRITE Verified Customer Verified Customer

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Jeff Silvers has been my service writer for several years. He has always provided excellent service for my whole family. He is very knowledgeable and professional. I always use him to provide appointme years. He has always provided excellent service for my whole family. He is very knowledgeable and professional. I always use him to provide appointments. More

by FDP42 Verified Customer Verified Customer

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Great customer service! JC is very knowledgeable and he explained what the issue was with my car in great detail. I didn't feel blind sided or lied to and my car was done th JC is very knowledgeable and he explained what the issue was with my car in great detail. I didn't feel blind sided or lied to and my car was done the time I was advised. This is the type if service I am used to from a Toyota dealership. Thank you! More

by yodo1964 Verified Customer Verified Customer

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July 2025 - I scheduled and brought my 2020 RAV4 to address a safety recall item. JC Cooper, again, was my service advisor and provided excellent service. As busy as the shop was at the time, he was address a safety recall item. JC Cooper, again, was my service advisor and provided excellent service. As busy as the shop was at the time, he was warm, friendly, and efficient. Again, the waiting area with the workstations was quiet, clean, and provided power and wifi to enable me to be productive during the wait. JC notified me when the work was completed, and processed the paperwork quickly. The service I have received has consistently been excellent. More

by pxlum Verified Customer Verified Customer

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