JC Cooper

Extremely helpful and worked with me to get the process and rate I wanted. Been driving a Toyota for over 15 years now, and can’t find a reason to change especially based on the service I received. and rate I wanted. Been driving a Toyota for over 15 years now, and can’t find a reason to change especially based on the service I received. More

by KISH.HARRY Verified Customer Verified Customer

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JC did a great job getting the work done and taking care of everything. I can always depend on him to keep me informed and not try to sell me on unnecessary services. of everything. I can always depend on him to keep me informed and not try to sell me on unnecessary services. More

by JDM Verified Customer Verified Customer

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JC was awesome as usual. Excellent service and good experience. Good coffee in waiting area. Very satisfied. Excellent service and good experience. Good coffee in waiting area. Very satisfied. More

by DAVEWHODAT Verified Customer Verified Customer

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I trust their service pros. Easy, transparent, communicative and have brought my car back to life twice, both times affordable. I can't say the same for the service dealer next Easy, transparent, communicative and have brought my car back to life twice, both times affordable. I can't say the same for the service dealer next door that serviced our non Toyota truck, wish I would have stuck to a Tacoma instead lol. More

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Communication non-existent. We had to call repeatedly with no return call. CCToyota has a special on brakes, yet JC stated they did not have the generic in stock and would have We had to call repeatedly with no return call. CCToyota has a special on brakes, yet JC stated they did not have the generic in stock and would have to order them.They could do the good pads and have the car today. Thsi means you are selling crap products? All brakes should be of great qualifty at Toyota. Absurd. Dropped the car at 7:40 am and did not have it back until the next day at 3:40 pm. Deceptive and fraudulent practices running specials and then trying to get the customer to pay an extra $200. We left 5 years ago due to this service department being crap and nothing has changed. More

by jagdonald Verified Customer Verified Customer

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I moved to the Atlanta area in 2008. I purchased my 2000 Camry in 2002 from a dealer in Richmond VA. They took care of my car until I moved. I found Cobb County Toyota, have been thro I purchased my 2000 Camry in 2002 from a dealer in Richmond VA. They took care of my car until I moved. I found Cobb County Toyota, have been through several service reps and all of them gave me a sense of trust. My 2000 Camry made it to 466,857 miles. I never felt I was being 'sold a bill of goods' when stuff happened. I had the struts replaced (my choice) and several other things (catalytic converters only lasted 150K miles) and regular scheduled maintenance. The bill was around $3.5k. I was asked if it 'was time' to look at another car. Nope. She only had $300k+ miles and had been well taken care of. Recently, the overheating was diagnosed as a blown head gasket, I knew it was time. My service rep (JC Cooper) called a sales rep (Claude Henry), who came in on his day off to get me a good deal on a 2022 Camry. We have already taken it out west on a 4000-mile journey. I have confidence Cobb County Toyota will get this newer model to 450K or beyond. More

by CAMPETERSON2002 Verified Customer Verified Customer

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These people are all over the place & extremely inconsistent with their info. You can speak to 3 different employees and get 3 different quotes for the same service. inconsistent with their info. You can speak to 3 different employees and get 3 different quotes for the same service. More

by L.RAMOSALICEA Verified Customer Verified Customer

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Good service, great people, friendly atmosphere, clean facilities, very competitive prices. Even though there is a Toyota dealer closer, I still drive to Cobb. I am happy with Cobb. facilities, very competitive prices. Even though there is a Toyota dealer closer, I still drive to Cobb. I am happy with Cobb. More

by MULLINSATTHELAKE Verified Customer Verified Customer

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Very nice service. Service advisor Mr J Cooper is excellent. Will definitely come back again for service Service advisor Mr J Cooper is excellent. Will definitely come back again for service More

by bonifacecokafor Verified Customer Verified Customer

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Great service department! J.C., Katie and Ryan made our visit fast and friendly, as always! J.C., Katie and Ryan made our visit fast and friendly, as always! More

by TRUMPETER30101 Verified Customer Verified Customer

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