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553 Reviews of JC Cooper
January 01, 2026
I had an appointment with Raven, I was met by Zach and was told he would be doing my appointment. I had already been quoted by JC my typical agent which I won’t discuss but I will say he is an excellent a was told he would be doing my appointment. I had already been quoted by JC my typical agent which I won’t discuss but I will say he is an excellent agent. Zach quoted me at 1700 for the 120k service. I felt like he wasn’t being honest, ( again I was quoted already) he then removed several components and had my quote to about 1400 and he then stated “ you’re really just paying for fluids”. I was appalled. I opted to have just an oil change. He refused to give me a print out of how much everything was with the 120k service. When I checked out Raven was present for my payment? She quoted me minus the oil change around 1000. Needless to say it felt like Zach tried to ROB me. More
by adamv.lavallee
Verified CustomerOther Employees Tagged: Zach Claybrooks , If I could give Zack Zero stars I would!
December 31, 2025
The staff is very pleasant. As a customer with little time to have maintenance done in my car, I appreciate that Cobb County Toyota has a full staff. Each time I’ve gone in ther As a customer with little time to have maintenance done in my car, I appreciate that Cobb County Toyota has a full staff. Each time I’ve gone in there, with or without an appointment, the wait is minimal, even though the waiting room is always full. I won’t lie, I have been to many car dealerships in my life, and this one by far has been my favorite to deal with. More
by shera.hayes
December 18, 2025
Another good experience with JC Cooper. He understands my problems and seems to have a great relationship with the service tech's. Great communication and and clarity. He understands my problems and seems to have a great relationship with the service tech's. Great communication and and clarity. More
by rmeier811
December 16, 2025
They finished early and they kept me informed at every step they were the bomb! step they were the bomb! More
by SPUDLYMCGURK
Other Employees Tagged: Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega , Costas Hernandez , Simon Chan, Anthony Sullivan, Jeff Silvers, Brent Stump
December 14, 2025
I want one visit where I don't feel scammed into getting more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pad more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pads. However, it still feels like I should have replaced the pads which would have been cheaper. More
by contrilla.1
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, Carlos Ortega
December 12, 2025
Great communication, and I don't think I've ever had a faster service on my car. I like that I can make the appointment online. I also like that they have a big place to work while you're waiting on your faster service on my car. I like that I can make the appointment online. I also like that they have a big place to work while you're waiting on your car. More
by lbevans23
December 11, 2025
I was at the dealership for service on my Toyota. My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remark My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remarkable . Every department was attentive, even the parts department kept coffee flowing.. More
by rmeier811
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