Isaac Rodriguez
Isaac Rodriguez at Lexus of North Miami
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Isaac Rodriguez

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Isaac Rodriguez

October 19, 2024

Dealership Rating
Employee Rating

Best experience I have ever had at a car dealership! Isaac in sales provided weekly updates on the status of my new car arrival. More

by aasheldon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva

Oct 21, 2024

Lexus of North Miami responded

Sheldon, we're delighted to hear that Isaac kept you well-informed and made your experience at Lexus of North Miami a memorable one. Enjoy your new car!

October 16, 2024

Dealership Rating
Employee Rating

Awful experience at Lexus North Miami. I was interested in a GX 550 they had on the way, and they asked me to put down a $5,000 deposit to secure it, which felt high, but I agreed and paid More

by Carlos Bernoti
Recommend Dealer
No

Other Employees Tagged: Roman Santana, Sean Kamal

Oct 16, 2024

Lexus of North Miami responded

Carlos, I'm truly sorry to hear about your experience with the deposit and vehicle sale. This situation is not reflective of the standards we strive for, and I understand how frustrating it must be. We appreciate your feedback as it helps us improve our processes moving forward. If you’d like to discuss this further or have any other concerns, please feel free to reach out directly. - Brittany Stillwell - Customer Relations Manager - 786-528-3788

September 14, 2024

Dealership Rating
Employee Rating

Awesome customer service, Isaac was awesome, very clean and alot of cars to see! Would definitely recy More

by cuquiroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Contaldi

Sep 16, 2024

Lexus of North Miami responded

Thank you for the great feedback! We're glad to hear Isaac and our team at Lexus of North Miami provided awesome customer service. Enjoy exploring your new car options with us!

July 19, 2024

Dealership Rating
Employee Rating

Service provided by isaac, alex mejia and alex suarez was superior. We test drove multiple cars without issue. Thank you lexus of north miami for your quality service and personnel! More

by h.xavier331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez, Alexander Mejias

Jul 22, 2024

Lexus of North Miami responded

We're delighted to hear that Isaac, Alex Mejia, and Alex Suarez provided you with superior service at Lexus of North Miami. Thanks for the fantastic feedback!

June 20, 2024

Dealership Rating
Employee Rating

Best dealership experience ever! Amazing facility and selection! Kon, Frank, Gus and Joel helped us out with everything we needed! Would 100% recommend to anyone wanting to come in f More

by Eli D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Lexus of North Miami responded

Eli, we're delighted to hear that Kon, Frank, Gus, and Joel provided you with an exceptional experience at Lexus of North Miami! Thanks for the glowing recommendation!

January 30, 2024

Dealership Rating
Employee Rating

We (my son and I) visited Lexus of North Miami a couple of weeks back as we were considering Lexus ES 350 F Sport as our new car. Sales person Isaac Rodriguez was nominated to us. I had updated Isaac of my More

by AmitH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 01, 2024

Lexus of North Miami responded

Amit, I'm sincerely sorry to read about your family's experience. We want our customers to feel respected and accommodated throughout their time working with us, so it's disappointing to learn we didn't meet those expectations. I understand we've lost your confidence, but I'd like the opportunity to discuss this further and see how we can make things right. Please consider reaching out at your earliest convenience. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

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