Igor Katayev | Page 3

Denis is by far the best person I have ever dealt with at a car dealership! The man goes above and beyond like no one else! This is my second car back to back that I thought will not drive away with and him a car dealership! The man goes above and beyond like no one else! This is my second car back to back that I thought will not drive away with and him and the Lexus team made it happen! Will most definitely recommend Denis and the Lexus of North Miami to anyone with my eyes closed! More

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Jade at Lexus of north Miami was absolutely incredible. She was both professional and kind. I highly recommend seeing her for your next lease or purchase. She was both professional and kind. I highly recommend seeing her for your next lease or purchase. More

by ali.samek Verified Customer Verified Customer

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I recently had the pleasure of working with Anna during my car purchase. Her professionalism and expertise made the entire process seamless and stress-free. Anna demonstrated a deep understanding of the ve my car purchase. Her professionalism and expertise made the entire process seamless and stress-free. Anna demonstrated a deep understanding of the vehicle and provided clear, helpful information without any pressure. Anna’s commitment to customer satisfaction was evident from start to finish, including a follow-up after the sale. I highly recommend Anna to anyone seeking a knowledgeable and dedicated car sales professional. Thank you Anna! More

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Kons was the best! He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, go to anyone but him. He was rude, and condescending, and practically ruined my new car-buying experience. His apathetic demeanor should not be one that anyone has to endure, nor should excuses be made excuses for his behavior toward customers. Working with customers is a choice, and if you can't do that, then don't work for an industry that prides itself on providing customer satisfaction or one where you have to deal with customers daily. I have been a loyal Lexus owner for over 15 years and have owned three Lexus vehicles, purchasing each one at a different Lexus dealership. I have even gotten my family members to purchase a Lexus. I did this because they are reliable vehicles, but I have to admit, this has been the worst car-buying experience I’ve ever had. If it were not for Kons and Q who helped salvage whatever greatness was left of this experience, Lexus would have been out of a loyal customer and my hard-earned money. More

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Very good people. .pleasure to do business with you guys.highly recommend you to my friends. .pleasure to do business with you guys.highly recommend you to my friends. More

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Hola para mi experiencia es el mejor de Miami y mi vendedor es espectacular cesar Alcalá y Igor los recomiendo 💯💯💯 vendedor es espectacular cesar Alcalá y Igor los recomiendo 💯💯💯 More

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Cesar Alcala and the certified preowned team secured our deal on my Lexus LS 500 last week. The sales experience was the smoothest auto purchase we’ve ever made. The process was simple, smooth and success deal on my Lexus LS 500 last week. The sales experience was the smoothest auto purchase we’ve ever made. The process was simple, smooth and successful! Many thanks to Lexus of North Miami! More

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