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Ian Filo
129 Reviews
Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.
Read more129 Reviews
Write a ReviewDealership Experience
6 yrs, 4 mos
Industry Experience
6 yrs, 4 mos
129 Reviews of Ian Filo
January 19, 2025
Brittaney and the crew were amazing. Couldn't ask for a better place for service Couldn't ask for a better place for service More
by bmquick08
Verified CustomerOther Employees Tagged: Tom Tunnell, Robert Strecker, Adam Moon, Brittaney Quick, Jared Jeschelnig, Jeff Hughes, Cory McConville, Mathew Povroznik
January 11, 2025
Kelly made the car buying process easy. We didn’t feel pressured or rushed at any point. She was friendly and nice to work with from start to finish. Would highly recommend her and BMW West We didn’t feel pressured or rushed at any point. She was friendly and nice to work with from start to finish. Would highly recommend her and BMW Westlake to potential car buyers. More
by HallieGold
Other Employees Tagged: Kelly Cavanagh
December 31, 2024
We purchased our 1st BMW and they were very helpful and nice through the whole process! nice through the whole process! More
by Makarena Moody
Other Employees Tagged: Mike Niedzwiecki , Tony Hildebrandt
December 29, 2024
My husband and I just purchased our second BMW from BMW of Westlake and had a great experience once again. Our sales rep, Kelly was really helpful and a pleasure to work with. The process went very smoothl of Westlake and had a great experience once again. Our sales rep, Kelly was really helpful and a pleasure to work with. The process went very smoothly and the level of service from everyone we interacted with at the dealership was exceptional. More
by Lola
Other Employees Tagged: Mike Niedzwiecki, Kelly Cavanagh
December 06, 2024
The team was courteous, on time, knowledgable on product and fun! I also appreciated Ian who taught me how to use the electronics and fun! I also appreciated Ian who taught me how to use the electronics More
by BETHSANDERS1970
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Kelly Cavanagh
December 06, 2024
I custom ordered a new BMW and Kelly took very good care of me . When my new car came in , Ian helped me get it set up for me . Great team effort , very satisfied highly recommend BMW of Westlake of me . When my new car came in , Ian helped me get it set up for me . Great team effort , very satisfied highly recommend BMW of Westlake More
by jtcomella62
Other Employees Tagged: Robert Strecker, Kelly Cavanagh
December 04, 2024
Second car bought at BMW of Westlake and second great experience . Kelly went above and beyond and Ian was extremely helpful helping me set up my new car . experience . Kelly went above and beyond and Ian was extremely helpful helping me set up my new car . More
by jtcomella62
Other Employees Tagged: Mike Niedzwiecki, Kelly Cavanagh
November 24, 2024
The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More
by NAHHH
Other Employees Tagged: Tom Tunnell, Don Cepek, Brittaney Quick, John Cordell, Nez Faraj, Jeff Hughes, Kelly Cavanagh, Cory McConville, Mathew Povroznik
November 21, 2024
Overall experience was good. Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy afte Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy after having a scheduled appointment and driving 2 hours. Also the car was not reset from a tech perspective as it was a dealer demo - another disappointment. More
by JLHUFF816
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj
November 20, 2024
It was a seamless and smooth process of the turn in of my old lease to my new vehicle. Everyone was very thorough, friendly and professional. old lease to my new vehicle. Everyone was very thorough, friendly and professional. More
by Kbyrnes
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
