Ian Filo
Ian Filo at BMW of Westlake

Ian Filo

BMW Product Genius

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

4.9
120 Reviews

Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.

4.9

120 Reviews

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Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

120 Reviews of Ian Filo

November 20, 2024

Dealership Rating
Employee Rating

It was a seamless and smooth process of the turn in of my old lease to my new vehicle. Everyone was very thorough, friendly and professional. More

by Kbyrnes
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki

October 26, 2024

Dealership Rating
Employee Rating

John, Michael, and Ian all did an amazing job! Impeccable service from start to finish. More

by mcmilefchik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 16, 2024

Dealership Rating
Employee Rating

Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with More

by SMITHPF120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

BMW of Westlake responded

Tthank you so much for the positive review!

October 04, 2024

Dealership Rating
Employee Rating

Professional & Friendly Staff, Easy to make business with. Would come here again to buy or sell my car! More

by VZOARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 01, 2024

Dealership Rating
Employee Rating

Everyone who works there is professional, courteous, and helpful. They listen to your concerns and make every effort to address them. I have never had occasion to question their work or their word. More

by Paintpals4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

August 17, 2024

Dealership Rating
Employee Rating

I can’t think of fifteen words r n but he always helps me out ! More

by GOODELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Aug 18, 2024

BMW of Westlake responded

Thank you so much for the positive review!

August 10, 2024

Dealership Rating
Employee Rating

Cory and Ian are super helpful and always have my back and the sales cashiers are very nice. Nice, clean lobby. More

by GOODELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Aug 15, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2024

Dealership Rating
Employee Rating

Everyone I worked with at the dealership was professional and knowledgeable. Ken was fantastic to work with! More

by janetjaros
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk

Jun 09, 2024

BMW of Westlake responded

Janetjaros, thank you so much for the positive review!

June 01, 2024

Dealership Rating
Employee Rating

We recently purchased an X5 from BMW of Westlake. Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a More

by PJD
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Cory McConville

Jun 05, 2024

BMW of Westlake responded

Pjd, thank you so much for the positive review!

May 22, 2024

Dealership Rating
Employee Rating

Service requirements are communicated without asking and are completed quickly. The Sales team are good at what they do. More

by CJVAZAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Kelly Cavanaugh

May 22, 2024

BMW of Westlake responded

Thanks for the positive review!

May 25, 2024

BMW of Westlake responded

Cjvazac, thank you so much for the positive review!

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