Heather Deritis | Page 16

I’m pleased with my service and the communication from my service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. More

by arleneoconnor Verified Customer Verified Customer

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Great customer service and the technicians provide great feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and ser feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and service, I will continue to visit this location. More

by prentis c. Verified Customer Verified Customer

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Service above and beyond. That says it all and there’s no more to say. That says it all and there’s no more to say. More

by MONAPHILLIPS614@gmail.com Verified Customer Verified Customer

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Great customer service as usual. The staff was accommodating and went above and beyond expectations. The staff was accommodating and went above and beyond expectations. More

by jwolf06 Verified Customer Verified Customer

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The dealership made my service stay comfortable and Heather was attentive to my needs from the beginning. Heather was attentive to my needs from the beginning. More

by paulaann624 Verified Customer Verified Customer

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As expected except that I was notified when I arrived at 7:20 am that it most likely that my car wouldn't be don e until the next day. 7:20 am that it most likely that my car wouldn't be don e until the next day. More

by TAYLORSARA42 Verified Customer Verified Customer

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Heather was amazing she helped me with everything I needed, and was able to get me an appointment as soon as possible. needed, and was able to get me an appointment as soon as possible. More

by chris Verified Customer Verified Customer

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It was great! Thank you for allowing me to have a car for the time that you worked on mine! Thank you for allowing me to have a car for the time that you worked on mine! More

by STYLINSYD Verified Customer Verified Customer

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I brought my car in for routine service and that was all done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and the done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and then it actually got done in two days. Heather was very communicative, but it seemed like the mechanics ( or Heather?) didn’t understand the problem and how it would be fixed. In the end, though everything was done properly. More

by jrnystrom Verified Customer Verified Customer

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Top notch, professional, premium experience The loaner car was lively Lovely The staff were courteous car was lively Lovely The staff were courteous More

by serge-emile.simpson Verified Customer Verified Customer

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