Heather Deritis | Page 15
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
238 Reviews
Write a Review238 Reviews of Heather Deritis
May 05, 2025
Efficient service. No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a busi No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a business. It's crazy that you're passing along these fees to me. More
Other Employees Tagged: Heather Deritis
May 01, 2025
She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your dealership. More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Amy Hinkle
April 30, 2025
Good customer service and inspection was outstanding because they found that I needed additional repairs thanks because they found that I needed additional repairs thanks More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Amy Hinkle , Frank Adinolfi
April 25, 2025
Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More
Other Employees Tagged: Heather Deritis
April 14, 2025
Mqny of the team members in both sales and service have been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years and purchased or leased 15 vehicles. More
Other Employees Tagged: Wilmer Rodriguez, Jay Miller, Justice Mogano, Bill Cosenza , Frank Adinolfi, Anthony Blubello
April 09, 2025
Heather was great. She was very communicative and accommodating to our specific needs. Look forward to working with Heather and BMW again. She was very communicative and accommodating to our specific needs. Look forward to working with Heather and BMW again. More
Other Employees Tagged: Heather Deritis
April 09, 2025
Service was slow. When I booked the service, I was told it would take an hour. When I got there, I was told it would be 90 minutes. It was over 2 hours when I left. I When I booked the service, I was told it would take an hour. When I got there, I was told it would be 90 minutes. It was over 2 hours when I left. I wouldn’t agree to wait if I knew it would be so long. I complained, but no one seemed to care. More

