Heather Deritis

Everyone was kind and professional. The process was efficient. I was confident by the end of the transaction. The process was efficient. I was confident by the end of the transaction. More

by margaret.mussoni Verified Customer Verified Customer

Report | Print

I had a 7:20AM drop-off for oil change and 10k mile service. When I dropped the car off I was told there was a good chance I would not get the car back that day. I did get it back at 4PM but felt like service. When I dropped the car off I was told there was a good chance I would not get the car back that day. I did get it back at 4PM but felt like it would not have happened if I did not voice my displeasure. Also - twice I called the service center by 11AM and did not get a call back until after 4Pm. More

by schrumpf1919 Verified Customer Verified Customer

Report | Print

Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888 Verified Customer Verified Customer

Report | Print

I have been dealing with Justice Mongano for at least 7 years and he provides great customer service. He is responsive and very helpful with any questions/issues. years and he provides great customer service. He is responsive and very helpful with any questions/issues. More

by ttracy Verified Customer Verified Customer

Report | Print

Very good service not pushy looking forward to do business again with them thank you. business again with them thank you. More

by MR.ALEXIS.RAMOS Verified Customer Verified Customer

Report | Print

Heather the my service advisor is excellent, she is always goes above and beyond for her clients. always goes above and beyond for her clients. More

by sandra.fink1 Verified Customer Verified Customer

Report | Print

Good service with respect customer. I always recommend BMW to my friends and family. Service manager is awesome. I always recommend BMW to my friends and family. Service manager is awesome. More

by mohsen.mojri Verified Customer Verified Customer

Report | Print

Heather was very helpful on my recent visit. She helped me plan out upcoming maintenance items for the next few visits. She worked very hard to make sure my car was done on the same day, knowing She helped me plan out upcoming maintenance items for the next few visits. She worked very hard to make sure my car was done on the same day, knowing that I needed it that evening. More

by MGKEISER Verified Customer Verified Customer

Report | Print

Great experience was super easy process! Had me in and out on drop off plus picking up my car was a breeze. Had me in and out on drop off plus picking up my car was a breeze. More

by Mike Verified Customer Verified Customer

Report | Print

I had a Good experience . My service advisor was Heather was helpful . I would recommend this dealership for future services. My service advisor was Heather was helpful . I would recommend this dealership for future services. More

by REJ Verified Customer Verified Customer

Report | Print