Heather Deritis
Heather Deritis at BMW of West Chester
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Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of Heather Deritis

December 25, 2024

Dealership Rating
Employee Rating

Very satisfied with reception and service. My go to place for future for any service. More

by NAGARJUNA.580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

BMW of West Chester responded

We are gratified to hear you were satisfied with your recent service experience. We look forward to seeing you again; many thanks from all of us here at BMW of West Chester!

December 23, 2024

Dealership Rating
Employee Rating

BMW of West Chester has been taking care of my cars for the past 15 years and doing a great job More

by BOJOHOOD1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

BMW of West Chester responded

We are delighted to hear we have provided you with great service for over a decade! Many thanks from everyone here at BMW of West Chester.

December 20, 2024

Dealership Rating
Employee Rating

We had a seamless experience from start to finish. Lauren made our buying so pleasant More

by mrossick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

BMW of West Chester responded

We are delighted you had a seamless experience with Lauren during your visit. Many thanks from all of us here at BMW of West Chester!

December 15, 2024

Dealership Rating
Employee Rating

I think the person that worked on my car did a great job. I’m very pleased with it. More

by FRANSETTAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

BMW of West Chester responded

We are delighted to hear you were pleased with the work performed on your vehicle by our service department. Many thanks from all of us here at BMW of West Chester!

November 30, 2024

Dealership Rating
Employee Rating

Seem to know their products. Organized, center is well maintained and welcoming to their customers. More

by DPB423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

BMW of West Chester responded

We are pleased you found our dealer well organized, maintained, and welcoming! Many thanks from all of us here at BMW of West Chester.

November 27, 2024

Dealership Rating
Employee Rating

Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership More

by JMOGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted Frank, and our service department was communicative and organized during your visit. Thank you from all of us here at BMW of West Chester!

November 20, 2024

Dealership Rating
Employee Rating

Very accommodating and professional. Heather was helpful in explaining things as was the rest of the service staff. More

by DKOLOVOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

BMW of West Chester responded

We are delighted to hear your experience with Heather and our staff was accommodating and professional! Many thanks from us here at BMW of West Chester!

November 17, 2024

Dealership Rating
Employee Rating

Heather is great! Service was great. Explained all recommended services snd everything was promptly completed More

by GINNA.ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Nov 18, 2024

BMW of West Chester responded

We are thrilled to hear you are pleased with the prompt and thorough service provided by Heather and our service department! Thank you for choosing BMW of West Chester.

November 13, 2024

Dealership Rating
Employee Rating

Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

The service team (Heather Derietis specifically) are great to work with. I trust them with my favorite vehicle of all time. More

by RICKCRANGLE901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller

Nov 11, 2024

BMW of West Chester responded

We are delighted to hear you have been so pleased with the performance of Heather and our service team here at BMW of West Chester!

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