Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
214 Reviews
4.8

214 Reviews

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214 Reviews of Heather Deritis

February 07, 2026

Dealership Rating
Employee Rating

Amazing I love it. You get in you get out quick and Heather is the best advisor. More

by JOEB18
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

February 05, 2026

Dealership Rating
Employee Rating

Accommodating with appointment scheduling on the phone, curious upon arrival, clear on car needs, provided paperwork to decode about a repair, speedy oil change and check out! More

by LISABRISKIN
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

February 02, 2026

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Employee Rating

Thank you for keeping me updated! Heather made the experience more personal and I appreciate her willingness to keep me updated daily. More

by terryboyle01
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

February 02, 2026

Dealership Rating
Employee Rating

Heather is consistently rude and abrasive. She doesn’t listen to the customer and she makes executive decisions and chooses what and what will not be done on the car without consulting with th More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 30, 2026

Dealership Rating
Employee Rating

Everyone at the dealership is always so friendly. Amy is always very helpful with any issues I have. I also really appreciate the tech for taking the time out of his day to assist me. More

by JPCROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi, Amy Hinkle

January 30, 2026

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Employee Rating

Heather was attentive, personable & compassionate. She explained the issues with my car & the importance of paying attention to my driving More

by tina2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 30, 2026

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Employee Rating

They provide clear communication and completed service quickly They provided me with an Uber home which I appreciated. More

by AMY.PONPIPOM
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 29, 2026

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Employee Rating

I have serviced a few vehicles here and the service is always excellent. Great communication and transparency. Very professional and prompt. More

by SUPERSTU78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 28, 2026

Dealership Rating
Employee Rating

Great but hate the credit card fee I hate the credit card fee!!! Eliminate the credit card fee so insulting to the upscale buyer More

by sarahmokeefe
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 23, 2026

Dealership Rating
Employee Rating

The oil change and courtesy vehicle check along with the video was done quickly and professional. The check in and out was handled excellently by Heather. More

by hogspyder
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

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