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Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
101 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

4 yrs, 11 mos

Industry Experience

6 yrs

Specialties & Trainings

customer service expert, communication specialist

4.5

101 Reviews

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101 Reviews of Harveen Toor

December 30, 2025

Dealership Rating
Employee Rating

Staff is friendly and professional. Technicians are well trained and great. Getting service is not an all day experience More

by walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Norm Reeves Toyota Dallas responded

Walter, seeing your 5-star review has absolutely made our day! We can't wait to pass along your feedback to our team. Thank you for choosing Norm Reeves Toyota Dallas!

December 28, 2025

Dealership Rating
Employee Rating

Appointments are available when needed. Staff is great. I am always missing a tire pressure valve cap when it gets serviced that has the N2 marking for some reason. More

by vgo_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Norm Reeves Toyota Dallas responded

We’re glad to read you are in good hands with our team, we will pass along your feedback. Thank you for choosing Norm Reeves Toyota Dallas!

December 25, 2025

Dealership Rating
Employee Rating

Jesus our salesman was amazing, he was extremely professional and got us in and out within 2 hours! Took great care of us! Harveen from the service department did an outstanding job with taking care More

by benjaminray22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez, Jesus Rico

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Dec 25, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 20, 2025

Dealership Rating
Employee Rating

Everyone was so helpful and polite. They kept me informed and up to date on the repairs. They even washed my car. More

by tillde-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Carlos Lopez, Michael Warren, Antonio Holmes, Edwin Aguilar, Moriah Snargrass

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Dec 20, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 20, 2025

Dealership Rating
Employee Rating

Great Great experience and excellent customer service Great experience and excellent customer service . Harveen was really helpful and resourceful. More

by Blondelceo06
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Dec 21, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 18, 2025

Dealership Rating
Employee Rating

Quality service with no issues. Straightforward Quality service with no issues. Straightforward customer service without the foolishness. Also, the restroom was clean. More

by prehaylife
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Dec 18, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 17, 2025

Dealership Rating
Employee Rating

Good service, professional, efficient and clean. I wish they still gave out loaner cars at no charge to the customer though. That perk is missed for sure! More

by cltkuo
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Dec 18, 2025

Norm Reeves Toyota Dallas responded

We greatly appreciate your five stars and feedback! It's great to see you had a smooth experience with our efficient and professional team. We’ve noted your feedback and will pass it along to the team. Thank you for choosing us! - Norm Reeves Toyota Dallas

December 15, 2025

Dealership Rating
Employee Rating

It was my first time with Harveen. He was good, but next time I will verify all prices before I get anything done. More

by Miz. C
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Dec 15, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad Harveen was able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating
Employee Rating

The customer service team was excellent and helpful throughout the transaction and will recommend. Thank you very much. More

by DIAMAPALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

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Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 10, 2025

Dealership Rating
Employee Rating

My experience with Norm Reeves was overall great. The shuttle service was very helpful and friendly. I will definitely use them in the future if my Toyota needs repairs or service. More

by newberg55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Report | Print
Dec 10, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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