Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas
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Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
5 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

3 yrs, 11 mos

Industry Experience

5 yrs

Specialties & Trainings

customer service expert, communication specialist

4.4

5 Reviews

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5 Reviews of Harveen Toor

January 20, 2025

Dealership Rating
Employee Rating

He is a real kind person. He got my vehicle in & out without along wait. More

by Kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Norm Reeves Toyota Dallas responded

Thanks for the kind words regarding Harveen. Your feedback is highly valuable to us, and we appreciate your business!

January 20, 2025

Dealership Rating
Employee Rating

"Norm Reeves Toyota of Dallas is hands-down the best dealership in the DFW metroplex! Harveen is an exceptional service advisor - friendly, knowledgeable, and always goes above and beyond. Highly recomm More

by Car enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Norm Reeves Toyota Dallas responded

We take pride in going the extra mile for our customers. Thank you SO much for sharing your experience. We look forward to your next service visit, we're always eager to get our drivers back out on the roadways safely and efficiently!

January 20, 2025

Dealership Rating
Employee Rating

"I recently had the pleasure of visiting Norm Reeves Toyota of Dallas for my vehicle's maintenance, and I was thoroughly impressed! The dealership's facilities are modern and clean, with a welcoming atm More

by Car enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Norm Reeves Toyota Dallas responded

Your recommendation means the world to us!! Thank you so much for sharing. We strive to not only provide quality service, but quality overall experiences, and our team is important in achieving that goal. Again, we thank you for the feedback, and we look forward to assisting you again in the future.

January 19, 2025

Dealership Rating
Employee Rating

Shelly is always consistent, honest and kind. I would drive out my way just to have her help service my car. I know my cars are in good hands! More

by Jazaembry
Recommend Dealer
Yes
Jan 21, 2025

Norm Reeves Toyota Dallas responded

Shelly embodies all that we strive for here at our dealership. We appreciate you taking the time to share with us. See you again soon!

January 17, 2025

Dealership Rating
Employee Rating

A supposedly 45 minute battery recall item took well over 3 hours to complete. Bad communication to the customer about the issues and problems causing the delay. MX found time to inspect the car and sugges More

by jlgulley3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Norm Reeves Toyota Dallas responded

We appreciate you bringing this matter regarding your battery recall repair to our attention. This will help us to address the delays for your repair and make sure that we're more streamlined in our services. If you return in the future, you can experience a five-star visit for your Toyota. If you have any further concerns, please contact our service center. Thanks for your patience.

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