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Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas
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Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
20 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

4 yrs

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

customer service expert, communication specialist

4.4

20 Reviews

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20 Reviews of Harveen Toor

February 23, 2025

Dealership Rating
Employee Rating

Great service on Friday. I really appreciate the Toyota dealership and it’s customer service. More

by telly2156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Hilary Peoples, Ronald Gallagher

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February 23, 2025

Dealership Rating
Employee Rating

"Harveen Toor is an exceptional Service Advisor! He went above and beyond to ensure I was satisfied with my recent visit. His professionalism, knowledge, and communication skills are top-notch. Harv More

by Car enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, John Pena, Edwin Aguilar

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February 22, 2025

Dealership Rating
Employee Rating

Always great service there! I trust their work and their opinions. Courteous attention is their byword! More

by DETTRA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Carlos Lopez, John Pena

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February 20, 2025

Dealership Rating
Employee Rating

Excellent customer service, great job, always bring my cars at this Toyota service and don't have any problems at all. I would recommend this place. More

by rivas1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Norm Reeves Toyota Dallas responded

Your loyalty means so much to us, and we hope to partner with you for service for many miles to come! Remember that we have service specials that can sweeten any visit to our service center. Thanks so much, and we can't wait to work with you again!

February 14, 2025

Dealership Rating
Employee Rating

Every visit never fails to be very easy, comfortable experience that could be asked for. Shelly is always wonderful and very helpful. All could learn from her. Thanks More

by Keypump57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Hilary Peoples, Ronald Gallagher

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Feb 14, 2025

Norm Reeves Toyota Dallas responded

Shelly is the best! We're lucky to have her because she's so good to all our customers. Thank you for letting us know and continuing to trust our team for your Toyota service needs!

February 07, 2025

Dealership Rating
Employee Rating

Great sales ladies & gents. Friendly, helpful and knowledgeable, each salesperson worked as a team to make a sale. More

by Sandra J Reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sales Department not listed

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Feb 07, 2025

Norm Reeves Toyota Dallas responded

Sounds like a satisfying experience, Sandra! Feel free to let us know what we can do to provide you with a five-star experience in the future. Thank you!

February 06, 2025

Dealership Rating
Employee Rating

Bad service. Irresponsible people. Bad attitude. Some employees doesn't have any good attitude. I never go back to buy here. More

by Clemente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 06, 2025

Norm Reeves Toyota Dallas responded

We appreciate your feedback and would like to learn more about your visit to our dealership, Clemente. That way, we can work on making improvements where necessary to provide customers like you with a five-star experience. Please reach out to our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174 at your convenience. Thank you.

February 05, 2025

Dealership Rating
Employee Rating

Yes I wood to all my friends and family to come For a service here More

by hillbernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Hilary Peoples, Ronald Gallagher

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Feb 06, 2025

Norm Reeves Toyota Dallas responded

We appreciate you taking the time to leave a rating for your service experience, Bernard. To better serve you and other customers, please let us know what we can do to provide a five-star experience. Please reach out to our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174 at your convenience. Thank you.

February 02, 2025

Dealership Rating
Employee Rating

Excellent customer service by the dealer worker Harveen. Keeps me posted, makes sure repairs are done quickly More

by judson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Norm Reeves Toyota Dallas responded

That sounds like a satisfying service visit for your Toyota! We will pass your compliments on to Harveen and hope that you will return in the future. Make sure that you check out our service specials for more savings!

January 31, 2025

Dealership Rating
Employee Rating

Service center tried to scam me and told me I needed 10,500 of repairs when it only needed 1,500 More

by REBECCA.NELLY.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Auchter, Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Hilary Peoples, Ronald Gallagher

Report | Print
Jan 31, 2025

Norm Reeves Toyota Dallas responded

Since we take customer feedback seriously, Rebecca, we'd like to discuss the repairs that your vehicle required. Please contact our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174 to clear up any miscommunication. Thank you.

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