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Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor | Page 12

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.5
123 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

5 yrs, 3 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

customer service expert, communication specialist

4.5

123 Reviews

Write a Review

123 Reviews of Harveen Toor

February 07, 2025

Dealership Rating
Employee Rating

Great sales ladies & gents. Friendly, helpful and knowledgeable, each salesperson worked as a team to make a sale. More

by Sandra J Reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sales Department not listed

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Feb 07, 2025

Norm Reeves Toyota Dallas responded

Sounds like a satisfying experience, Sandra! Feel free to let us know what we can do to provide you with a five-star experience in the future. Thank you!

February 06, 2025

Dealership Rating
Employee Rating

Bad service. Irresponsible people. Bad attitude. Some employees doesn't have any good attitude. I never go back to buy here. More

by Clemente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 06, 2025

Norm Reeves Toyota Dallas responded

We appreciate your feedback and would like to learn more about your visit to our dealership, Clemente. That way, we can work on making improvements where necessary to provide customers like you with a five-star experience. Please reach out to our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174 at your convenience. Thank you.

February 05, 2025

Dealership Rating
Employee Rating

Yes I wood to all my friends and family to come For a service here More

by hillbernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Edwin Aguilar , Justin Auchter, Ronald Gallagher, Carlos Lopez, Hilary Peoples

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Feb 06, 2025

Norm Reeves Toyota Dallas responded

We appreciate you taking the time to leave a rating for your service experience, Bernard. To better serve you and other customers, please let us know what we can do to provide a five-star experience. Please reach out to our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174 at your convenience. Thank you.

February 02, 2025

Dealership Rating
Employee Rating

Excellent customer service by the dealer worker Harveen. Keeps me posted, makes sure repairs are done quickly More

by judson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Norm Reeves Toyota Dallas responded

That sounds like a satisfying service visit for your Toyota! We will pass your compliments on to Harveen and hope that you will return in the future. Make sure that you check out our service specials for more savings!

January 31, 2025

Dealership Rating
Employee Rating

Bad service. I never saw my sales rep. When I got there to pick it up nobody help had to go to the cashier to find my truck. It is worst that cowboy Toyota More

by EMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 31, 2025

Norm Reeves Toyota Dallas responded

We're concerned to read your review about your service experience. This is not the type of service that we pride ourselves on and will address our service team about the issues you encountered. If you'd like to discuss this with a dealership representative, please contact our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174. Thank you.

January 31, 2025

Dealership Rating
Employee Rating

Service center tried to scam me and told me I needed 10,500 of repairs when it only needed 1,500 More

by REBECCA.NELLY.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Edwin Aguilar , Justin Auchter, Ronald Gallagher, Carlos Lopez, Hilary Peoples

Report | Print
Jan 31, 2025

Norm Reeves Toyota Dallas responded

Since we take customer feedback seriously, Rebecca, we'd like to discuss the repairs that your vehicle required. Please contact our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174 to clear up any miscommunication. Thank you.

January 27, 2025

Dealership Rating
Employee Rating

I have a consistently wonderful experience here. Not particularly well-versed in cars and never feel taken advantage of. More

by bronco.clumps4m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Norm Reeves Toyota Dallas responded

Your review makes us so happy from being a repeat Toyota service customer to feeling well-informed. Thanks for putting your trust in us, and we're here for you when you need us! Feel free to schedule your next appointment online.

January 23, 2025

Dealership Rating
Employee Rating

They were reasonable, courteous, and thorough. They kept some of the wonderful employees of Cowboy Toyota. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2025

Norm Reeves Toyota Dallas responded

We're glad that you're satisfied with the service you received for your Toyota, Terry! Thanks for sticking with us, and we hope to be serving you for a long time to come. When you're ready for your next service appointment, you can conveniently schedule it online.

January 22, 2025

Dealership Rating
Employee Rating

I enjoy the service received at now Norm Reeves Toyota. Mr. Justin Auchter, a wonderful young man, very professional, always makes servicing my vehicle a wonderful experience. I'm very grateful, Thank yo More

by luther_tolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski , Justin Auchter, Carlos Lopez

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Jan 23, 2025

Norm Reeves Toyota Dallas responded

We're excited to read that Justin has been providing quality service to you, Luther! Having a good mechanic is so worth it, and we're glad you found him. Thanks for the compliments, and we hope to see you at a future service appointment! Feel free to request him once again.

January 20, 2025

Dealership Rating
Employee Rating

He is a real kind person. He got my vehicle in & out without along wait. More

by Kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 21, 2025

Norm Reeves Toyota Dallas responded

Thanks for the kind words regarding Harveen. Your feedback is highly valuable to us, and we appreciate your business!

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