Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 24

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
324 Reviews
4.8

324 Reviews

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324 Reviews of Fulton Benya

March 29, 2021

Dealership Rating
Employee Rating

I appreciate the Ganley team assessing my intermittent front end noise until resolution was achieved. Communication during the process was excellent and assisted me in determining what was covered by warr More

by PMCGHEE9740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Benya and our team strive to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 26, 2021

Dealership Rating
Employee Rating

Very knowledgeable and friendly team that knows the in and outs. Down to earth folks that's a pleasure to deal with. Great service for a good price! More

by richardframe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you, Richard, for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

March 24, 2021

Dealership Rating
Employee Rating

I came in for a recall on my car and the department still treated me like every other paying customer. Not only did they make me feel like everyone else, they politely kept me updated with what was going on More

by Jbonsell65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2021

Dealership Rating
Employee Rating

My first there for service and they were great! Fulton was very helpful and got me in and out in a an hour. Great service! More

by Nathanstalnaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Ken Ganley Ford Norton responded

Thank you so much, Nathan, for your kind words, and for taking the time to leave us this wonderful feedback!

March 24, 2021

Dealership Rating
Employee Rating

This place cost me over 4000 dollars to take a wobble out of the front end of my truck and never fixed it. I had to take it to another shop and it cost me another 1300 dollars but the problem is now fixed. More

by Kbetts0337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2021

Ken Ganley Ford Norton responded

Dear Sir, we regret that you were dissatisfied with your experience at our dealership. We are glad to hear that you found a mechanic who better fits your needs moving forward. We wish you all the best in the future!

March 23, 2021

Dealership Rating
Employee Rating

I have worked with all these guys many times I can rely on them they’re a great team they take care of everything even with things that I don’t know about. More

by Pete.kruft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Mar 23, 2021

Ken Ganley Ford Norton responded

Pete, We appreciate your business and our team looks forward to serving you again soon!

March 22, 2021

Dealership Rating
Employee Rating

Pleasure to work with, always nice,gets the job done, enjoy doing business with them, Tom Stancil is a pleasure to do business with, always thorough and professional, great guy!! More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Scott Spath , Paul Asano

Mar 22, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! We'll be sure to pass along your compliments to Tom and the rest of the team. We truly appreciate your business and hope to see you again soon!

March 22, 2021

Dealership Rating
Employee Rating

Absolutely the best service I've ever experience,every time.. I drive away thinking. They sure made it easy. In and out, no waiting. Polite and courteous. More

by tlk3062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer , Paul Asano, Aaron blessing Senior Master Ford technician

Mar 22, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

March 21, 2021

Dealership Rating
Employee Rating

The guys are very kind helpful. They all be smiling every time I have came to have my car look at. I like my Ford More

by sandrawilliamscarter619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano, Carly Neubert

Mar 22, 2021

Ken Ganley Ford Norton responded

Sandra, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2021

Dealership Rating
Employee Rating

Great service and staff they supplied me with a loaner car repaired my vehicle in a timely manner the service was awesome thank you again ganley Ford More

by Karrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. We're looking forward to continuing to have you as one of our valued customers.

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