Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 25

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

February 20, 2021

Dealership Rating
Employee Rating

Never have any problem getting my car in when we have an issue with it. Service Dept workers are always great to clearly explain to us what will need fixed, and the cost prior to starting any repairs on our More

by misskarla136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Feb 20, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon, Karla!

February 18, 2021

Dealership Rating
Employee Rating

Great service and attention to detail. In addition to the recall repair they also found another item that needed to be fixed and took care of the repair. More

by MARK@BRITEEARS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 18, 2021

Ken Ganley Ford Norton responded

Mark, Thank you so much for your excellent review! We are so glad that Benya had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

February 15, 2021

Dealership Rating
Employee Rating

I was very pleased with the service that I received this time for my F150. The staff was very friendly and professional with the work being completed in a very reasonable time period. More

by V Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Feb 16, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to provide your F150 with the necessary service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

February 11, 2021

Dealership Rating
Employee Rating

Every aspect that I have dealt with at Ganley Ford has been handled exceedingly well and professional. The buying/leasing process was the best car purchasing experience ever. Service for this vehicle thus More

by DJSHISLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

Ken Ganley Ford Norton responded

Thank you for your kind words for our sales and service teams! We're happy to hear they were able to serve you and demonstrate our commitment to great service. We look forward to assisting you with any future automotive needs!

February 02, 2021

Dealership Rating
Employee Rating

Ganley Ford was great as always, they took my car right in and told me it would be an hour and it was even back in 45 minutes. I wouldn’t go anywhere else. More

by Happycargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience working with Benya! We sincerely value your business and look forward to your next visit.

January 29, 2021

Dealership Rating
Employee Rating

In and out in an hour which was what they told me to expect. No upselling. Courteous service. Friendly employees. Clean waiting area with comfortable chairs More

by Pat H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Jan 31, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2021

Dealership Rating
Employee Rating

Extremely pleased with the service department. Excellent customer service when I have my car in for maintenance. Have the highest regard for the exceptional staff at Barberton Ganley for the many years I ha More

by CMBYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford. We are sorry to hear you are "displeased" with the Ford Focus you purchased. If we can be of any further assistance, please feel free to contact us.

January 15, 2021

Dealership Rating
Employee Rating

I was pleased on how fast I was given a service appointment and how quickly my vehicle was serviced and the care I received from the service writer More

by RPOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that you had such a great experience with our service department! We aim to give the best possible service and as timely as possible. Thanks for choosing Ganley Ford!

January 08, 2021

Dealership Rating
Employee Rating

During Covid restrictions I was unable to come to the dealership. The service department came and picked up my car and brought it back. They even washed it for me. I really appreciated It. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford, Nancy. We appreciate your five-star review!

January 01, 2021

Dealership Rating
Employee Rating

Time to work on my 2016 was as stated and very friendly service gentlemen. I will bring my Fusion back to Ganley for my next service More

by DBAROWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

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