Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 23

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
319 Reviews
4.8

319 Reviews

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319 Reviews of Fulton Benya

April 06, 2021

Dealership Rating
Employee Rating

Always exceeds my expectations. Great service and very accommodating. They even washed my vehicle and I didn’t have to ask them too. The staff is so friendly More

by boldry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Apr 06, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

April 06, 2021

Dealership Rating
Employee Rating

Paul Asano and Benya Fulton are great to work with. I like the communication about the service and also updates on when to expect the vehicle to be available for pickup. More

by MARKSINCLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Apr 06, 2021

Ken Ganley Ford Norton responded

Mark, Thank you for your business and this review. We're happy to hear Paul, Benya, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 03, 2021

Dealership Rating
Employee Rating

The best by far that I have ever done business with! From sales to service!! From purchasing my vehicle to the 6 month service, the customer service is excellent. More

by amagnew1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano, Aaron Forsythe

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

April 01, 2021

Dealership Rating
Employee Rating

Always friendly and willing to help have a great attitudes and pleasant working environment They return calls when you called him always willing to give you a right to a place where you need to go a More

by PATTERSONJOYCE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Apr 02, 2021

Ken Ganley Ford Norton responded

Thank you, Joyce, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2021

Dealership Rating
Employee Rating

I had window visors added to my truck. After the visors were installed the installer noticed a very slight Crack in one of the visors. A new visor was ordered and installed a few days later at no extra cos More

by LOCO10
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Mar 31, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2021

Dealership Rating
Employee Rating

I appreciate the Ganley team assessing my intermittent front end noise until resolution was achieved. Communication during the process was excellent and assisted me in determining what was covered by warr More

by PMCGHEE9740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Benya and our team strive to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 26, 2021

Dealership Rating
Employee Rating

Very knowledgeable and friendly team that knows the in and outs. Down to earth folks that's a pleasure to deal with. Great service for a good price! More

by richardframe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you, Richard, for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

March 24, 2021

Dealership Rating
Employee Rating

I came in for a recall on my car and the department still treated me like every other paying customer. Not only did they make me feel like everyone else, they politely kept me updated with what was going on More

by Jbonsell65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2021

Dealership Rating
Employee Rating

My first there for service and they were great! Fulton was very helpful and got me in and out in a an hour. Great service! More

by Nathanstalnaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Ken Ganley Ford Norton responded

Thank you so much, Nathan, for your kind words, and for taking the time to leave us this wonderful feedback!

March 24, 2021

Dealership Rating
Employee Rating

This place cost me over 4000 dollars to take a wobble out of the front end of my truck and never fixed it. I had to take it to another shop and it cost me another 1300 dollars but the problem is now fixed. More

by Kbetts0337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2021

Ken Ganley Ford Norton responded

Dear Sir, we regret that you were dissatisfied with your experience at our dealership. We are glad to hear that you found a mechanic who better fits your needs moving forward. We wish you all the best in the future!

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