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Frank Trotta

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Frank Trotta

Frank Trotta | Page 6

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

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4.8

561 Reviews

Overview Reviews (561) Inventory (420)

4.8

561 Reviews

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561 Reviews of Frank Trotta

December 10, 2025

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Employee Rating

I loved my service it was amazing. It was taken care of fast and easy It was taken care of fast and easy More

by FRANCESCAFARACI15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud

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Dec 11, 2025 -

Rallye BMW responded

We are grateful to have earned your business, Francesca. Thanks for taking the time to leave us a review! - The Rallye BMW Team

December 10, 2025

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They treat you well, repair and service your vehicle properly and provide a loaner with no hassle. properly and provide a loaner with no hassle. More

by ENKAROUTSOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2025 -

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Rallye BMW your business!

December 06, 2025

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Employee Rating

Frank was very knowledgeable and conscientious. The entire staff was very kind and helpful. The service went quickly. The entire staff was very kind and helpful. The service went quickly. More

by Eli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2025 -

Rallye BMW responded

Eli, we're glad Frank and the team provided efficient and knowledgeable service. Thank you from all of us at Rallye BMW!

December 04, 2025

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Worked with Frank at service, he was patient, informative and overall pleasure to work with. He made the process of getting my car fixed a great one. and overall pleasure to work with. He made the process of getting my car fixed a great one. More

by louie20

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 05, 2025 -

Rallye BMW responded

We appreciate your kind words about Frank! We're grateful to have your business and your review, and we hope to see you again at Rallye BMW, Louie.

December 03, 2025

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Frank was outstanding . He was able to get my car ready so I can be at work on time . He was able to get my car ready so I can be at work on time . More

by lokjeannie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Dec 04, 2025 -

Rallye BMW responded

Here at Rallye BMW, we always value and appreciate our customers' feedback. We love to hear you were in awesome hands with Frank. Thank you, Jeannie!

November 29, 2025

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They were very nice and handled everything perfectly. It was a good experience and I would go back It was a good experience and I would go back More

by suzanne26

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Dec 01, 2025 -

Rallye BMW responded

We are grateful to have earned your business, Suzanne. Thanks for taking the time to leave us a review! - The Rallye BMW Team

November 29, 2025

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I’ve been with Rallye for over 10 years, and I’ve consistently had excellent experiences with their service department. Frank is the most recent service advisor I’ve worked with, and he has been exce consistently had excellent experiences with their service department. Frank is the most recent service advisor I’ve worked with, and he has been exceptional in every way. He is warm, approachable, and genuinely makes you feel welcome the moment you arrive. He is knowledgeable, attentive, and genuinely listens to your concerns. He makes sure every issue is addressed and clearly explained before your vehicle is taken in. Rallye’s service team as a whole deserves equal praise. Every staff member I’ve interacted with over the years has been attentive, courteous, and genuinely committed to providing a high level of care. Their professionalism and consistency are a big part of why I continue to rely on Rallye — not only for service, but also when it’s time for my next vehicle. More

by shija03

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz

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Dec 01, 2025 -

Rallye BMW responded

Thank you for your decade-long loyalty and for sharing these wonderful words about Frank and our whole team! We truly appreciate it and look forward to serving you for many years to come. See you next time at Rallye BMW!

November 28, 2025

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Have always made me feel accomodated and at home. Took care of all requests promptly Took care of all requests promptly More

by yashkakkar12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 01, 2025 -

Rallye BMW responded

Thank you for your confidence in Rallye BMW, and for your business. We are grateful to have you as a customer!

November 22, 2025

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Service was phenominal. Everything was the best Best BMW sercice in yhe northeast of the us. Everything was the best Best BMW sercice in yhe northeast of the us. More

by PFIGLIOZZI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard Johnson

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Nov 24, 2025 -

Rallye BMW responded

Thank you for the great review! We are thrilled to hear that you had a phenomenal experience and that everything was the best. We appreciate you recognizing Rallye BMW as the best BMW service in the Northeast!

November 21, 2025

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Best experience ever I’ve never seen or been to a dealership that takes care of its customers like they do a rally. Be sure to see Frank. dealership that takes care of its customers like they do a rally. Be sure to see Frank. More

by rdunit1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 24, 2025 -

Rallye BMW responded

This review made our day! We love hearing that Frank provided top-notch service, and we’ll be sure to share your kind words with him. Thank you for trusting Rallye BMW with your business!

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