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Frank Trotta
548 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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548 Reviews of Frank Trotta
Verified Customer
November 29, 2025
I’ve been with Rallye for over 10 years, and I’ve consistently had excellent experiences with their service department. Frank is the most recent service advisor I’ve worked with, and he has been exce consistently had excellent experiences with their service department. Frank is the most recent service advisor I’ve worked with, and he has been exceptional in every way. He is warm, approachable, and genuinely makes you feel welcome the moment you arrive. He is knowledgeable, attentive, and genuinely listens to your concerns. He makes sure every issue is addressed and clearly explained before your vehicle is taken in. Rallye’s service team as a whole deserves equal praise. Every staff member I’ve interacted with over the years has been attentive, courteous, and genuinely committed to providing a high level of care. Their professionalism and consistency are a big part of why I continue to rely on Rallye — not only for service, but also when it’s time for my next vehicle. More
by shija03
Other Employees Tagged: Carol Clark-Muniz
November 22, 2025
Service was phenominal. Everything was the best Best BMW sercice in yhe northeast of the us. Everything was the best Best BMW sercice in yhe northeast of the us. More
by PFIGLIOZZI
Other Employees Tagged: Richard Johnson
November 14, 2025
Frank took the time to answer all my questions, my issue was resolved right away. Frank/ is the guy to go to when you go to rallye BMW, will definitely come back to Rallye to service my vehicle was resolved right away. Frank/ is the guy to go to when you go to rallye BMW, will definitely come back to Rallye to service my vehicle More
by jgodoy1978
Other Employees Tagged: George Javier, Brandon Tibbals
November 10, 2025
Very helpful in fixing the error massage and airbag, but never get a reply about the hold in my car seat. The car seat was not seal properly after replacing the passenger airbag left behind a small hole never get a reply about the hold in my car seat. The car seat was not seal properly after replacing the passenger airbag left behind a small hole More
by Sxchou
Other Employees Tagged: Frank Trotta
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