Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta | Page 4

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
548 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

548 Reviews

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548 Reviews of Frank Trotta

December 31, 2025

Dealership Rating
Employee Rating

Very professional and knowledgeable. I will definitely be back for all my vehicle needs. In the future More

by mthom333
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Jan 05, 2026

Rallye BMW responded

Thank you for sharing your rating with us. We hope to work with you again at Rallye BMW.

December 21, 2025

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Ralley is where I purchased my BMW. Frank is an awesome member of the team. He really is kind and knowledgeable about his work. He wants to help his customers and keeps his customers ha More

by cpierno
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2025

Rallye BMW responded

We are grateful for your loyalty, and we will be sure to pass your kind words along to Frank! Thank you for trading with us at Rallye BMW, we hope to welcome you back next time!

December 18, 2025

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Frank was on top of my car to get it fixed, I had to bring my car twice and I had to pay twice, but Frank tried to help all the time. You guys should try to give much better deals on repairs or maintena More

by MARIAPLANTE1
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Service Time
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Recommend Dealer
No
Dec 18, 2025

Rallye BMW responded

Maria, thank you for your feedback. We're glad to know Frank was helpful throughout the process. However, I apologize that you had to bring your car in twice and for any inconvenience this caused. We'll take note of your suggestions regarding better deals on repairs or maintenance. If there's anything else we can do to assist you further, please let us know. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

December 18, 2025

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Anthony was incredibly professional, very welcoming by, and informed me of the entire process as it was happening. He made the experience so good that I will be certain to return thanks to him. More

by MIKEMIRAUTI
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Recommend Dealer
Yes
Dec 18, 2025

Rallye BMW responded

We're glad to hear Anthony provided such a positive and informative experience at Rallye BMW. We look forward to your future visits. Thank you, Mike!

December 16, 2025

Dealership Rating
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Frank is very helpful and aleayd does a great job! He is available for wuestions More

by thelaurierose
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Recommend Dealer
Yes
Dec 16, 2025

Rallye BMW responded

We appreciate your kind words for Frank and the Rallye BMW team. We are here to help!

December 14, 2025

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Everybody is friendly, nice greeting you and taking care of your needs In the whole area, whether it's service or sales its very clean and professional More

by RTAUFIERO
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Dec 15, 2025

Rallye BMW responded

We're pleased to know you feel well taken care of by our team! Thank you for choosing Rallye BMW and sharing your support. See you next time!

December 13, 2025

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Great service always at Rallye BMW. Everyone is helpful and a joy to be around. More

by J Money
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Recommend Dealer
Yes
Dec 15, 2025

Rallye BMW responded

It means so much to us to see your review! Thanks from the team at Rallye BMW.

December 10, 2025

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I loved my service it was amazing. It was taken care of fast and easy More

by FRANCESCAFARACI15
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Recommend Dealer
Yes
Dec 11, 2025

Rallye BMW responded

We are grateful to have earned your business, Francesca. Thanks for taking the time to leave us a review! - The Rallye BMW Team

December 10, 2025

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They treat you well, repair and service your vehicle properly and provide a loaner with no hassle. More

by ENKAROUTSOS
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Recommend Dealer
Yes
Dec 11, 2025

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Rallye BMW your business!

December 06, 2025

Dealership Rating
Employee Rating

Frank was very knowledgeable and conscientious. The entire staff was very kind and helpful. The service went quickly. More

by Eli
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 08, 2025

Rallye BMW responded

Eli, we're glad Frank and the team provided efficient and knowledgeable service. Thank you from all of us at Rallye BMW!

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