Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
532 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

532 Reviews

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532 Reviews of Frank Trotta

February 14, 2026

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Employee Rating

Very pleasant. Loner car was ready. Got my car back ahead of schedule Was great More

by MARKLEVINE1017
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

February 14, 2026

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Employee Rating

Listening to customer's opinion is always a priority. And truthfully review the car's condition to customer for their best experience is always appreciated. More

by hsinhuiwu
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

February 14, 2026

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Employee Rating

It was very easy to service my car, the only thing is that they didn't send me a video while changing oil More

by dritan_sheme
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

February 12, 2026

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Employee Rating

Pulled into service where Frank greeted me . Then he confirmed the appointment and what needed to be completed More

by JMUCHNICK72
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Feb 12, 2026

Rallye BMW responded

Thank you for sharing your experience with Frank and the Rallye BMW Service Team! We hope to welcome you back again down the road.

February 11, 2026

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Rallye is a huge dealership that operates like a mom and pop when it comes to their clients. I say this because they take care of us on a personal level. You will always feel taken care, respected and appre More

by RBMR8
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Feb 11, 2026

Rallye BMW responded

We’re so proud our team makes you feel at home when you're here! Thank you for choosing Rallye BMW and sharing your support for Frank. We'll see you next time!

February 08, 2026

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Bobby provides excellent customer service. He is very knowledgeable and explained the process and the importance of each document. It was a pleasure meeting and working with him. More

by Lisanorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Bobby Channan

Feb 09, 2026

Rallye BMW responded

Thank you for sharing your wonderful feedback about Bobby! We will be sure to pass along your thanks, Lisa. - The Rallye BMW Team

February 08, 2026

Dealership Rating
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Always great service with Frank. Frank listens to your requests and takes care of you, service is always great at rallye. I've been dealing with rallye for 20 years. Across 6-7 bmws More

by Pavlos Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Rallye BMW responded

Hi Pavlos, thank you for sharing your experience with Frank and the team. We truly value your loyalty and we look forward to seeing you again next time at Rallye BMW!

January 30, 2026

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Frank is friendly and updated the car information on time. I enjoyed to work with him. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Rallye BMW responded

Eric, thank you for being such a great customer of Rallye BMW! It's awesome to hear you were in great hands with Frank.

January 20, 2026

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Can't thank Frank enough for his professionallism and dedication for excellence. Truly a wonderful experience every time. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Rallye BMW responded

Mike, thank you for sharing your review of Frank's professionalism! We appreciate your loyalty and look forward to serving you again at Rallye BMW. Safe travels!

January 19, 2026

Dealership Rating
Employee Rating

Frank is my go to service guy! Always puts me first! Bert Vargas is the consummate professional. I've worked with him since 2014. More

by Rbruno1
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Jan 20, 2026

Rallye BMW responded

We're thrilled to hear that Frank and Bert have taken such great care of you at Rallye BMW. We truly value your long-time business and look forward to your next visit!

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