Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
504 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

504 Reviews

Write a Review

504 Reviews of Frank Trotta

November 28, 2025

Dealership Rating
Employee Rating

Have always made me feel accomodated and at home. Took care of all requests promptly More

by yashkakkar12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

November 22, 2025

Dealership Rating
Employee Rating

Service was phenominal. Everything was the best Best BMW sercice in yhe northeast of the us. More

by PFIGLIOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Johnson

Report | Print
Nov 24, 2025

Rallye BMW responded

Thank you for the great review! We are thrilled to hear that you had a phenomenal experience and that everything was the best. We appreciate you recognizing Rallye BMW as the best BMW service in the Northeast!

November 21, 2025

Dealership Rating
Employee Rating

Best experience ever I’ve never seen or been to a dealership that takes care of its customers like they do a rally. Be sure to see Frank. More

by rdunit1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 24, 2025

Rallye BMW responded

This review made our day! We love hearing that Frank provided top-notch service, and we’ll be sure to share your kind words with him. Thank you for trusting Rallye BMW with your business!

November 14, 2025

Dealership Rating
Employee Rating

Frank took the time to answer all my questions, my issue was resolved right away. Frank/ is the guy to go to when you go to rallye BMW, will definitely come back to Rallye to service my vehicle More

by jgodoy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Javier, Brandon Tibbals

Report | Print
Nov 17, 2025

Rallye BMW responded

We're so grateful for your kind words about Frank! It's awesome to hear he was so helpful. See you next time at Rallye BMW! Safe travels!

November 14, 2025

Dealership Rating
Employee Rating

Very professional and work performed up to expectations very satisfied. I would definitely recommend Rallye. More

by LATHOMPSONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 17, 2025

Rallye BMW responded

We are so glad you had such a wonderful experience with our team at Rallye BMW! Thank you for the kind feedback and for recommending us!

November 10, 2025

Dealership Rating
Employee Rating

The service of my car went well, I would recommend the dealer and service department. More

by PHILLIP.PETZOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 10, 2025

Rallye BMW responded

Hi Phillip, thanks so much for taking the time to leave Rallye BMW a great review!

November 10, 2025

Dealership Rating
Employee Rating

Very helpful in fixing the error massage and airbag, but never get a reply about the hold in my car seat. The car seat was not seal properly after replacing the passenger airbag left behind a small hole More

by Sxchou
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Report | Print
Nov 11, 2025

Rallye BMW responded

Thank you for sharing your feedback about our Service Team! We apologize that we haven't communicated more about the car seat, and we encourage you to give us a call so we can answer any questions for you. We hope to hear from you again at Rallye BMW.

November 06, 2025

Dealership Rating
Employee Rating

Fast service since I had an emergency repair and I was given priority treatment. Excellent More

by laurettimike
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Report | Print
Nov 06, 2025

Rallye BMW responded

The team at Rallye BMW loves seeing great reviews! Thank you, Mike!

November 05, 2025

Dealership Rating
Employee Rating

We had bought our previous BMW from Freeport BMW. The difference in every aspect of your service is far superior!! Used to dread going to Freeport. Even the loaner car experience was superb. More

by KMTC28
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Report | Print
Nov 06, 2025

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your feedback! It means a lot to us that your experience was smooth and enjoyable. We look forward to serving you again!

November 01, 2025

Dealership Rating
Employee Rating

BMW is privileged to have Frank as a manager He exemplifies upper management. I will only work with him in the future More

by nmemon786
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Report | Print
Nov 04, 2025

Rallye BMW responded

Frank is a true asset, and we look forward to serving you in the future! Thank you for choosing Rallye BMW!

1
2
...
51

Dealership Inventory (403 Vehicles)

used 2025 BMW 530 car, priced at $57,888
2025 BMW 530
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
$57,888
View Details
used 2023 BMW X3 car, priced at $41,998
2023 BMW X3
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
$41,998
View Details
new 2026 BMW X1 car, priced at $49,005
2026 BMW X1
new
Night Dusk Blue Metallic exterior
Automatic
All-wheel Drive
$49,005
View Details
new 2025 BMW 330 car, priced at $51,560
2025 BMW 330
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$51,560
View Details
new 2026 BMW X5 car, priced at $80,375
2026 BMW X5
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
$80,375
View Details
new 2026 BMW 530 car, priced at $65,090
2026 BMW 530
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$65,090
View Details
View All Inventory