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Frank Trotta
572 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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572 Reviews of Frank Trotta
March 22, 2018
Service was great Everyone in the service department was great. I was in and out in no time. I Would recommend Rallye BMW to my friends and family. Everyone in the service department was great. I was in and out in no time. I Would recommend Rallye BMW to my friends and family. More
by KMORGENTHALER
Verified Customer
December 31, 2017
Great experience with Rallye BMW I have bought cars from Rallye BMW for over 25 years and Joel Sobin for over 15 years. Joel’s professionalism and service is excellent and delivery a I have bought cars from Rallye BMW for over 25 years and Joel Sobin for over 15 years. Joel’s professionalism and service is excellent and delivery and pricing are always terrific. I have never had a problem with any BMW I have gotten from Rallye, and Joel Sobin has made each car a pleasure to pick up and drive away in. Service has always been courteous and efficient, and the waiting area is extremely comfortable and pleasant. Loaners are available when I need them and I love dealing with Rallye BMW. I can’t imagine going anywhere else. More
by Warren
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Bret Hines , Matthew Carlson, Richard DeAngelo, David O’Neill, Joel Sobin
March 05, 2017
Excellent service I want to thank the entire service department for a wonderful experience in having my car serviced there. Especially service writer Frank Trotta. He' I want to thank the entire service department for a wonderful experience in having my car serviced there. Especially service writer Frank Trotta. He's very helpful and knowledgeable. He made my service experience a blast. Thanks Rallye. .... More
by Ravib
March 03, 2017
Great Experiences at Rallye Frank Trotta is always very attentive and professional. My experiences at Rallye have all been positive. I'm glad that a friend recommended Rallye. T Frank Trotta is always very attentive and professional. My experiences at Rallye have all been positive. I'm glad that a friend recommended Rallye. They really do work hard to make sure I'm satisfied. More
by lexi328xi
January 25, 2017
the assistance was outstanding Mitch assisted us through each step of the process. Our family only comes to this dealership becuase of the consistent and professional service provid Mitch assisted us through each step of the process. Our family only comes to this dealership becuase of the consistent and professional service provided. Never once met a member of the staff that I had a negative experience with. More
by Rao
Other Employees Tagged: Fred Gang, Mitch Messling
December 10, 2016
Perfect They go all out to help you in any way even after you have purchased the car and left the dealership , perfect, no games, very friendly and treat ever They go all out to help you in any way even after you have purchased the car and left the dealership , perfect, no games, very friendly and treat everyone with respect and make you feel comfortable to be a part of their team More
by Nano31
Other Employees Tagged: Darren Thomsen
December 09, 2016
Best service Frank Trotta from the service department is great! Always professional quick and fast to get you in and out. Will work with you to get you the best se Frank Trotta from the service department is great! Always professional quick and fast to get you in and out. Will work with you to get you the best service. I have been coming to Ralley bmw for a couple years and was never disappointed. I arrived at 7 am frank sat with me asked me what my car needed wrote everything down stood with me until another employee came over to provide me with a loaner I was in and out within 15 minutes and made it to work on time! Service is always great here!! More
by Amandasa11797
October 19, 2016
Rallye BMW rocks! This is my second lease with RALLYEE. I cannot say enough super nice things about the sales and service dept. I love the service dep and my advisor Fr This is my second lease with RALLYEE. I cannot say enough super nice things about the sales and service dept. I love the service dep and my advisor Frank Trotta goes above and beyond. More
by Connie Macc
Other Employees Tagged: Christopher Blanco, Sharonda James , James DelVecchio
October 09, 2016
Recall and scheduled oil change Excellent service again ! Scheduling an appointment ,getting a loaner BMW, couldn't get any easier. Frank is a down to earth guy,friendly,knowledgeab Excellent service again ! Scheduling an appointment ,getting a loaner BMW, couldn't get any easier. Frank is a down to earth guy,friendly,knowledgeable,answered all my questions . Thank you More
by eleni
September 29, 2016
Excellent service I want to thank my service advisor Frank Trotta for an extrodinary experience, from beginning to end. Great customer service. Thanks for taking th I want to thank my service advisor Frank Trotta for an extrodinary experience, from beginning to end. Great customer service. Thanks for taking the time to explain everything in detail, from checking in, to getting a loaner, and to fixing the concerns on my vehicle. More
by Ravib
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