Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
539 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

539 Reviews

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539 Reviews of Frank Trotta

March 28, 2026

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Employee Rating

We have had a wonderfully rewarding experience with Rallye BMW for over 25 years. We followed our Client Advisor, Bert Vargas to Rallye because he is simply the best. This has always been extended by More

by ALEIDA & ALAN
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Rallye BMW responded

Thank you for being part of the Rallye BMW family for 25 years! We’re thrilled to hear about your experiences with Bert, Chris, Frank, Vicky, Haily, and Danielle. We hope you love your new BMW! Here’s to many more years together!

March 23, 2026

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Very clean showrooms, professional staff Test drive experience is usually smooth and well-organized salespeople tend to know BMW features well Loaner cars not always available during service Comfort More

by stankaminyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Rallye BMW responded

Thank you for sharing your feedback about our showrooms and team! We'll use your comments to improve and we hope to see you again at Rallye BMW, Stan.

March 22, 2026

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They have been responsive to my needs Great staff and all around customer service Fabulous More

by pablosinclair73
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Mar 23, 2026

Rallye BMW responded

Pablo, thanks so much for the 5-star review of Rallye BMW!

March 17, 2026

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Frank is amazing and has displayed superb customer service from the moment i met him. More

by alexmosheyev99
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Rallye BMW responded

Thanks for the feedback! We feel fortunate to have Frank on our team at Rallye BMW, and we will be sure to pass this along to him. Safe travels!

March 11, 2026

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Frank at the service department is amazing! Bert from sales is the man to go to! Recommend this dealership over freeport one More

by waqas0120
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Rallye BMW responded

Thank you for your outstanding feedback! We're thrilled to hear you had such a great experience with Frank and Bert. We truly appreciate your recommendation of Rallye BMW, and we look forward to serving you again in the future!

February 23, 2026

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Mr. Trotta, Rally Bmw and team provide excellent customer service. When you are able to get a loaner car, it is even better. More

by SI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Rallye BMW responded

We are grateful for your business and five-star review, SI! Thank you for choosing Rallye BMW and for sharing your excellent experience with Mr. Trotta and the team. We will see you next time! Safe travels!

February 20, 2026

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Accommodating, courteous and thorough. No Enough Do not force me to change my mind fool. More

by caffes01
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Feb 23, 2026

Rallye BMW responded

Thank you so much! We appreciate your business here at Rallye BMW.

February 14, 2026

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Employee Rating

It was very easy to service my car, the only thing is that they didn't send me a video while changing oil More

by dritan_sheme
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Feb 16, 2026

Rallye BMW responded

Thank you for leaving us this feedback regarding your experience working with the Rallye BMW team. We hope to serve you again in the future, take care!

February 14, 2026

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Employee Rating

Listening to customer's opinion is always a priority. And truthfully review the car's condition to customer for their best experience is always appreciated. More

by hsinhuiwu
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Feb 16, 2026

Rallye BMW responded

Thank you for highlighting our transparency and customer-first approach at Rallye BMW! We look forward to serving you in the future.

February 14, 2026

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Employee Rating

Very pleasant. Loner car was ready. Got my car back ahead of schedule Was great More

by MARKLEVINE1017
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Feb 16, 2026

Rallye BMW responded

This is the type of feedback we strive for, Mark! Thanks for choosing Rallye BMW above the rest!

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