Frank Trotta
Frank Trotta at Rallye BMW
Refer Me

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
449 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

449 Reviews

Write a Review

449 Reviews of Frank Trotta

February 01, 2025

Dealership Rating
Employee Rating

we have brought her 2022 iC in for multiple issues and they have never been resolved, the last time we brought it in for software issa d new tires, the tires are under inflated and the computer radio were More

by JPAPAZIS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Williams

January 13, 2025

Dealership Rating
Employee Rating

Danielle, Chris and Matt have been amazing with helping me and being there by my side with all the troubles I had this year with DMV fraud. Highly recommended Rallye for sales and service! Thank you Rallye More

by litldon86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Rallye BMW responded

We're delighted to hear that Danielle, Chris, and Matt provided such excellent support during your challenging year at Rallye BMW. Thank you for recommending our sales and service team!

December 26, 2024

Dealership Rating
Employee Rating

I’m very happy with the service,is no wait time and I get the car very clean More

by suzanaramusevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Rallye BMW responded

Happy customers make us happy! Thank you for the wonderful review of Rallye BMW.

December 18, 2024

Dealership Rating
Employee Rating

Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. More

by jcole9976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Rallye BMW responded

Thank you for recommending Rallye BMW! We're glad to hear our team provided excellent service. We appreciate your support and look forward to serving future clients with the same professionalism!

December 18, 2024

Dealership Rating
Employee Rating

Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. More

by sawyer710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that your experience with our team at Rallye BMW was a pleasure. We look forward to serving you again in the future!

December 18, 2024

Dealership Rating
Employee Rating

Very pleasant experience, profesionalism and curtoazie. I will return any time I will need my car serviced. Thank you Team More

by daniel@cfxusa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Huang

Dec 18, 2024

Rallye BMW responded

We're delighted to hear about your pleasant experience with our team at Rallye BMW! Your kind words on professionalism and courtesy mean a lot to us. We look forward to welcoming you back for any future service needs!

December 13, 2024

Dealership Rating
Employee Rating

Always on time and courteous. . Easy to make an appointment, quality work at a reasonable cost. More

by KTRAKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Rallye BMW responded

These are all things we love to hear! Thank you for the support of Rallye BMW. Until next time!

December 10, 2024

Dealership Rating
Employee Rating

The team is caring and makes you feel comfortable when your car is in their hands. Communication and wait time is also very good More

by DPLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Romano

Dec 11, 2024

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW made you feel comfortable and provided excellent communication. Thank you for sharing your experience with us!

December 09, 2024

Dealership Rating
Employee Rating

Pleasant and reliable staff for maintenance repairs and overall service is excellent. Rallye BMW Westbury NY More

by Michael Lutchmidat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Diaz, Adam Romano

Dec 09, 2024

Rallye BMW responded

Michael, we're delighted to hear that you found our staff pleasant and reliable at Rallye BMW. Thank you for sharing your positive experience with us!

December 06, 2024

Dealership Rating
Employee Rating

The customer care was a top notch. The were so kind and nice. I really like going to service my car there More

by OKUBALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Rallye BMW responded

We're delighted to hear that you enjoy the top-notch customer care at Rallye BMW! Thank you for choosing us for your car service needs, and we look forward to seeing you again soon.

1
...

Dealership Inventory (352 Vehicles)

used 2023 BMW X1 car, priced at $36,998
2023 BMW X1
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2022 BMW X3 car, priced at $36,998
2022 BMW X3
used
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW 840 car, priced at $95,410
2025 BMW 840
new
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW i4 Gran Coupe car, priced at $65,345
2025 BMW i4 Gran Coupe
new
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW 840 car, priced at $99,660
2025 BMW 840
new
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW X5 M car, priced at $133,205
2025 BMW X5 M
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive