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Frank Trotta

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Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

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4.8

534 Reviews

Overview Reviews (534) Inventory (495)

4.8

534 Reviews

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534 Reviews of Frank Trotta

February 23, 2026

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Employee Rating

Mr. Trotta, Rally Bmw and team provide excellent customer service. When you are able to get a loaner car, it is even better. service. When you are able to get a loaner car, it is even better. More

by SI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2026 -

Rallye BMW responded

We are grateful for your business and five-star review, SI! Thank you for choosing Rallye BMW and for sharing your excellent experience with Mr. Trotta and the team. We will see you next time! Safe travels!

February 20, 2026

Dealership Rating

Employee Rating

Accommodating, courteous and thorough. No Enough Do not force me to change my mind fool. No Enough Do not force me to change my mind fool. More

by caffes01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Feb 23, 2026 -

Rallye BMW responded

Thank you so much! We appreciate your business here at Rallye BMW.

February 14, 2026

Dealership Rating

Employee Rating

Very pleasant. Loner car was ready. Got my car back ahead of schedule Was great Loner car was ready. Got my car back ahead of schedule Was great More

by MARKLEVINE1017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Feb 16, 2026 -

Rallye BMW responded

This is the type of feedback we strive for, Mark! Thanks for choosing Rallye BMW above the rest!

February 14, 2026

Dealership Rating

Employee Rating

Listening to customer's opinion is always a priority. And truthfully review the car's condition to customer for their best experience is always appreciated. And truthfully review the car's condition to customer for their best experience is always appreciated. More

by hsinhuiwu

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Feb 16, 2026 -

Rallye BMW responded

Thank you for highlighting our transparency and customer-first approach at Rallye BMW! We look forward to serving you in the future.

February 14, 2026

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Employee Rating

It was very easy to service my car, the only thing is that they didn't send me a video while changing oil that they didn't send me a video while changing oil More

by dritan_sheme

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Feb 16, 2026 -

Rallye BMW responded

Thank you for leaving us this feedback regarding your experience working with the Rallye BMW team. We hope to serve you again in the future, take care!

February 12, 2026

Dealership Rating

Employee Rating

Pulled into service where Frank greeted me . Then he confirmed the appointment and what needed to be completed Then he confirmed the appointment and what needed to be completed More

by JMUCHNICK72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Feb 12, 2026 -

Rallye BMW responded

Thank you for sharing your experience with Frank and the Rallye BMW Service Team! We hope to welcome you back again down the road.

February 11, 2026

Dealership Rating

Employee Rating

Rallye is a huge dealership that operates like a mom and pop when it comes to their clients. I say this because they take care of us on a personal level. You will always feel taken care, respected and appre pop when it comes to their clients. I say this because they take care of us on a personal level. You will always feel taken care, respected and appreciated. Having service advisors like Frank Trotta is truly a blessing to the company and its customers. I will always feel at home when I'm at Rallye BMW. More

by RBMR8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Feb 11, 2026 -

Rallye BMW responded

We’re so proud our team makes you feel at home when you're here! Thank you for choosing Rallye BMW and sharing your support for Frank. We'll see you next time!

February 08, 2026

Dealership Rating

Employee Rating

Bobby provides excellent customer service. He is very knowledgeable and explained the process and the importance of each document. It was a pleasure meeting and working with him. He is very knowledgeable and explained the process and the importance of each document. It was a pleasure meeting and working with him. More

by Lisanorm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Soldo, Bobby Channan

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Feb 09, 2026 -

Rallye BMW responded

Thank you for sharing your wonderful feedback about Bobby! We will be sure to pass along your thanks, Lisa. - The Rallye BMW Team

February 08, 2026

Dealership Rating

Employee Rating

Always great service with Frank. Frank listens to your requests and takes care of you, service is always great at rallye. I've been dealing with rallye for 20 years. Across 6-7 bmws Frank listens to your requests and takes care of you, service is always great at rallye. I've been dealing with rallye for 20 years. Across 6-7 bmws More

by Pavlos Anton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Blanco, Hasan Barakat, Christopher Kraly, Victoria Sarocco , Frank Trotta

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Feb 09, 2026 -

Rallye BMW responded

Hi Pavlos, thank you for sharing your experience with Frank and the team. We truly value your loyalty and we look forward to seeing you again next time at Rallye BMW!

January 30, 2026

Dealership Rating

Employee Rating

Frank is friendly and updated the car information on time. I enjoyed to work with him. time. I enjoyed to work with him. More

by Eric

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 02, 2026 -

Rallye BMW responded

Eric, thank you for being such a great customer of Rallye BMW! It's awesome to hear you were in great hands with Frank.

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