Frank Adinolfi

The personnel at the dealership are terrific put the prices For repairs r too high! Frank is very personable, professional, and demonstrates great communication skills. He kept me informed and explain prices For repairs r too high! Frank is very personable, professional, and demonstrates great communication skills. He kept me informed and explained any concerns I had. More

by PARKASH2 Verified Customer Verified Customer

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Very satisfied with her responsiness and ability to answer my questions in a timely manner answer my questions in a timely manner More

by SANDYHILLESS Verified Customer Verified Customer

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Excellent service department. Always professional, courteous, not taking advantage of me, good service every time for about 20 years now. Always professional, courteous, not taking advantage of me, good service every time for about 20 years now. More

by TINAMARIE247 Verified Customer Verified Customer

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Frank is great to work with and the service experience has always been smooth and efficient at BMW West Chester has always been smooth and efficient at BMW West Chester More

by accgarofalo Verified Customer Verified Customer

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Service team supported all the needed . Provided Uber ride I home . Timely check out. Great team Provided Uber ride I home . Timely check out. Great team More

by MGYANI Verified Customer Verified Customer

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Something is always wrong with my car, I only drive it to work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I am very glad I went there. More

by ALFEIA Verified Customer Verified Customer

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Scheduled appt for inspection, dropped car of in morning 7:30am. Was told car would be ready by end of day. Car was not ready, inspection was not performed. Car was held overnight and was not ready until 7:30am. Was told car would be ready by end of day. Car was not ready, inspection was not performed. Car was held overnight and was not ready until end of next day. Dealership held my car for two days to perform an inspection, no loaner was provided to accommodate, in addition I was told new tires were required and they would need to keep the car another two days until they got the tires. Again, without providing me a loaner. I picked up the car and took my service to another facility who completed the work in 1/2 day, included installing new tires and completing inspection. On top of that, when I picked up the car, had to wait 30min until they could unjam the drawer locker holding all the keys. Very disappointed in service. It’s the last time I will bring my car to the dealership for service. More

by BlueMinion Verified Customer Verified Customer

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I start to trust them again. Last owner was very coin operated so thank you Last owner was very coin operated so thank you More

by ROSAFRAZIER Verified Customer Verified Customer

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Effective, efficient and professional. That should summarize the complete experience at BMW of West Chester. That should summarize the complete experience at BMW of West Chester. More

by semartin Verified Customer Verified Customer

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Frank Adinolfi always takes the time to make sure we are well taken care of. well taken care of. More

by bforemny Verified Customer Verified Customer

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