Elizabeth Jackson
Elizabeth Jackson at Mercedes-Benz of Hagerstown
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Elizabeth Jackson

Service Advocate

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
43 Reviews

Some of you know Elizabeth as the voice of Mercedes-Benz of Hagerstown, with her being one of the first contacts that you reach. However, something you don’t know is that she has five years of stage theater experience and also holds many pageant titles in her home state of West Virginia.

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Languages Spoken

English English

5.0

43 Reviews

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43 Reviews of Elizabeth Jackson

December 22, 2024

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Employee Rating

Appreciate the exceptional customer experience at Mercedes-Benz of Hagerstown. Our thanks to Barry London for assisting us with our recent purchase. Barry is a delight to work with, he’s very knowled More

by mimiwv777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 25, 2024

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Alex always makes me feel good when I come to do service he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with digni More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Folz, Lisa Stonebraker

Oct 28, 2024

Mercedes-Benz of Hagerstown responded

Paul, we're delighted to hear that Alex and our team at Mercedes-Benz of Hagerstown consistently provide you with excellent service. Your satisfaction is important to us, and we appreciate your kind words!

October 18, 2024

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I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!! More

by cem1946
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 21, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Barry provided such exceptional service at Mercedes-Benz of Hagerstown! Thank you for sharing your experience, and we hope you enjoy many great drives ahead.

July 15, 2024

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I have been a loyal customer here for the past 30 years simply because this dealership is “The best of the best!” More

by queenbee3
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Mercedes-Benz of Hagerstown responded

Thank you for being a loyal customer for the past 30 years! We're honored to be considered "The best of the best" at Mercedes-Benz of Hagerstown. Your continued support means everything to us!

May 08, 2024

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Mercedes been good to me in Hagerstown MD. But for right now they are to high for me. I just order my Mercedes benz air bags for the rear of my car. Mercedes wanted $5,000 for everything. I go More

by genigates1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Mercedes-Benz of Hagerstown responded

We appreciate your feedback and understand that cost is a significant factor. We're glad to know our team at Mercedes-Benz of Hagerstown has treated you well, but we regret the pricing wasn't as expected. Your comments will be shared with management for review.

December 12, 2023

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I’ll definitely recommend Mercedes of Hagerstown. The whole staff is fantastic!! If you’re looking to purchase, ask for Kyle, he’s fantastic!! He goes above and beyond to make sure you get exactly wh More

by kryslyons
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Mercedes-Benz of Hagerstown responded

We're delighted to know you had a fantastic experience with Kyle and the rest of our team at Mercedes-Benz of Hagerstown. Your recommendation means a lot! We strive to provide top-notch service for all customers, so it's great hearing that we hit the mark with you. Enjoy your new ride!

November 03, 2023

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A truly great dealership. Fair and honest in pricing their services and willing to go the extra mile to satisfy their customers. A lot of Mercedes-Benz dealerships have dubi More

by JettaRed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker , Nick Bischoff

Nov 06, 2023

Mercedes-Benz of Hagerstown responded

We're delighted to know you've had such a positive experience with our team at Mercedes-Benz of Hagerstown. We strive for professionalism and customer satisfaction, so it's great to see that reflected in your review! Thanks for the shout-out to Nick, Lisa, and Elizabeth - we'll be sure they get your kind words. We appreciate your loyalty and look forward to assisting you soon!

August 02, 2023

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Rob was very helpful in making the transaction to purchase my new Mercedes. He was quick to respond and made the process as smooth and easy as possible. I bought my first Mercedes through and Rob a More

by KISHROD
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Mercedes-Benz of Hagerstown responded

It's fantastic to hear that Rob provided a seamless purchase experience at Mercedes-Benz of Hagerstown! We're grateful for your loyalty and look forward to assisting you again next time. Enjoy your new ride!

July 16, 2023

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Employee Rating

Beautiful dealership, great location, awesome employees. This is our third time dealing with Barry London, and each experience gets better and easier. We highly recommend Mercedes-Benz of Hagerstown.! More

by Hoboken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Alex Folz

Jul 17, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the kind words! We're glad to hear that your experiences with our dealership and Barry London have been positive. We appreciate your recommendation and look forward to serving you again in the future at Mercedes-Benz of Hagerstown!

June 26, 2023

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We bumped into a problem at vehicle delivery; the delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investi More

by Law.miller
Sales Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Hagerstown responded

Mary & Gary, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Rob, Justin, and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

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