Edwin Aguilar | Page 5

We have been using Cowboy Toyota, now Norm Reeves Toyota for over two years. The service is superb. We are always kept informed and the work is completed quickly! My service reps are extremely competent an for over two years. The service is superb. We are always kept informed and the work is completed quickly! My service reps are extremely competent and friendly. Carlos is great. Top marks for Norm Reeves Toyota!!! More

by kkraft5 Verified Customer Verified Customer

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John was helpful getting car maintenance done quickly. He has helped me on multiple occasions He has helped me on multiple occasions More

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Thank you for taking care of my suv recall greatly appreciated my neighborhood home area appreciated my neighborhood home area More

by tinachap12345 Verified Customer Verified Customer

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Very clear and informative. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. More

by jcmyers5 Verified Customer Verified Customer

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Outstanding, thank you for great service. I will be back! Staff is wonderful and informative I will be back! Staff is wonderful and informative More

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Edwin could not have been nicer. I found it odd that you would do a tire rotation without also including an alignment on my car. Also, my antenna was left in the front seat. Replac I found it odd that you would do a tire rotation without also including an alignment on my car. Also, my antenna was left in the front seat. Replaced myself when I got home. Know it’s no big deal. But would have been nice. More

by chefgardener Verified Customer Verified Customer

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It was great experience serving was amazing they explained everything very well love the response for all my needs explained everything very well love the response for all my needs More

by Eagle Verified Customer Verified Customer

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We are so grateful for technicians that know best. For the customer, we trust your advice, feel very comfortable with all selections for us. For the customer, we trust your advice, feel very comfortable with all selections for us. More

by Doylean Brown Verified Customer Verified Customer

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Everything was great. Nice people. The only thing i didn’t like is the time I have to wait for an oil change. 3 hours. I just hope next time is better. Thank you. 🙏 Nice people. The only thing i didn’t like is the time I have to wait for an oil change. 3 hours. I just hope next time is better. Thank you. 🙏 More

by MARIAPINEDAA74 Verified Customer Verified Customer

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I wanted the dealership to look into an issue with my touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for drive train. I have the paperwork showing that it is the “Platinum” maintenance plan. I called the maintenance plan company who said that the screen was covered under the plan. I called the dealership And left a voicemail for the service manager who never returned my call. More

by Kevinemail3 Verified Customer Verified Customer

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