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Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
56 Reviews
4.5

56 Reviews

Write a Review

56 Reviews of Edwin Aguilar

January 24, 2026

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Employee Rating

Very good person and good worker, I am very happy with you, thank for everything. More

by luisasoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Harveen Toor

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Jan 24, 2026

Norm Reeves Toyota Dallas responded

Hi Luisasoria! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 12, 2026

Dealership Rating
Employee Rating

I always get great service. Carlos used to be the guy who took care of me. Edwin is now taken his place and he is great. I took the van and everything I requested was done. Edwi More

by amparoyates49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

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Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ampa! We're glad to hear Edwin took excellent care of you and your van! Thank you for choosing Norm Reeves Toyota Dallas and for your glowing review. See you next time!

January 12, 2026

Dealership Rating
Employee Rating

Great service Great service and Edwin took care of the things I needed to have done to my vehicle. More

by amparoyates49
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ampa! Thank you for leaving us this five-star review and for your kind words about Edwin from our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 12, 2026

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Employee Rating

Brindo un buen servicio y amable. Fue muy amable al momento de hacerle preguntas. El contestó mis preguntas y fue muy atento More

by irma.cabral
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Jan 12, 2026

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 11, 2026

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Employee Rating

Great Service Saftey tecall Corrected the update After a 2 hour. Wait time Okay Thanks More

by Wadsworth.ralph
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ralph! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 09, 2026

Dealership Rating
Employee Rating

He explained all that we need to do to the next maintenance,he explained what they do with our car, More

by ianjaraplasan.06
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Jan 09, 2026

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 20, 2025

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Employee Rating

Everyone was so helpful and polite. They kept me informed and up to date on the repairs. They even washed my car. More

by tillde-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Michael Warren, Antonio Holmes, Harveen Toor, Moriah Snargrass , Carlos Lopez

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Dec 20, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating
Employee Rating

Came in for regular service. As always Edwin made it an easy, even special experience! In and out faster then I expected. More

by kkraft5
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating
Employee Rating

Came in for regular service. As always Edwin made it an easy, even special experience! In and out faster then I expected. More

by kkraft5
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating
Employee Rating

Great customer service. And explained what needs to do next services . Price was little bit higher for oil change. More

by jjacob001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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