Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 32

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
356 Reviews

Employee Video

4.6

356 Reviews

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356 Reviews of Ed Rubenfeld

October 10, 2024

Dealership Rating
Employee Rating

Great customer service, I had an overall great experience. Very professional and effecient. Got my car back brand new More

by 1012armas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Danielle Contaldi , Efrain Ponce

Oct 10, 2024

Lexus of North Miami responded

We're delighted to hear about your positive experience with our team at Lexus of North Miami! It's wonderful that you found the service professional and efficient. Enjoy driving your car, and thank you for choosing us!

October 10, 2024

Dealership Rating
Employee Rating

Very professional. Short wait time. Very satisfied. I highly recommend it. I will gladly take my vehicle back there for service next time. More

by raffaeleschiraldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Oct 10, 2024

Lexus of North Miami responded

Raffaele, thank you for recommending Lexus of North Miami! We're delighted to hear about your satisfaction and look forward to seeing you again for future service needs.

October 06, 2024

Dealership Rating
Employee Rating

Been dealing with the Zinn group for 30 years and they always deliver. Their service is to the highest standard and service advisor Eric Garcia is as good as it gets. More

by callen22
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Oct 07, 2024

Lexus of North Miami responded

Thank you for your loyalty and kind words about Eric Garcia and the team at Lexus of North Miami! We're delighted to know that our service continues to meet your expectations. Looking forward to many more years together!

October 02, 2024

Dealership Rating
Employee Rating

Great service my service advisor was great responsive and not pushy my car drives like new More

by BENG_NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Oct 02, 2024

Lexus of North Miami responded

We are glad to hear that our team has kept your vehicle running like new! Thanks for choosing Lexus of North Miami.

September 28, 2024

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Employee Rating

Ay Lexus of North Miami, I encountered an extremely poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is a More

by FAITHCHURCH93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani, Sean Kamal, Abe Omar , Sales representative, Isaac, has not been always veracious.

Sep 30, 2024

Lexus of North Miami responded

Faith, I'm truly sorry to hear about your experience. We strive for honesty and customer satisfaction in all our interactions, so this feedback is very concerning. I'd like to discuss this further with you and see how we can make things right. Please reach out when you have a moment. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

September 25, 2024

Dealership Rating
Employee Rating

Eric is great. So nice and gentle and warm. Will see him again next time I am there. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani , Eric

Sep 25, 2024

Lexus of North Miami responded

Alex, we're thrilled to hear you enjoyed working with Eric! Thank you for trusting Lexus of North Miami!

September 14, 2024

Dealership Rating
Employee Rating

The best in miami, Lexus of north Miami is the best, I love this place More

by paulomartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Sep 16, 2024

Lexus of North Miami responded

We are so happy that our Lexus of North Miami team delivered an excellent experience. Thank you, Martha!

February 24, 2024

Dealership Rating
Employee Rating

Bobbie is very courteous and very efficient in his job. It is a pleasure to know your vehicle is in good hands. More

by wcsims1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Feb 26, 2024

Lexus of North Miami responded

We're delighted to know that you had a positive experience with Bobbie at Lexus of North Miami. It's our top priority to ensure your vehicle is well taken care of! Thanks for the review and for trusting us with your car needs.

March 03, 2023

Dealership Rating
Employee Rating

Dealership very clean, employees courteous and professional. Rental car availability. Prompt service. Free coffee while you wait. More

by dale0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2023

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a five-star review! We loved this feedback and look forward to your next service visit.

Mar 08, 2023

dale0513 responded

very nice dealership

September 14, 2022

Dealership Rating
Employee Rating

Babak is by far the best service manager I have ever encountered. Very happy with his approach to details. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Sep 14, 2022

Lexus of North Miami responded

Jeff, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Babak and the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

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