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Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 32

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
441 Reviews

Employee Video

4.5

441 Reviews

Write a Review

441 Reviews of Ed Rubenfeld

February 14, 2025

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Employee Rating

Ed & Bobby went out of their way to ensure my experience didn't end in disappointment! Buying a certified used car, you might feel skeptical about the maintenance on the car - but with these 2! you can guar More

by GEORGE KASSABDJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Cabrera , Bobby Rahmani, There was another Gentlemen with Ramon in sales, I couldn't find him listed. Forgot the name, but remember the face!

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Feb 17, 2025

Lexus of North Miami responded

George, we're delighted to hear that Ed and Bobby made your experience at Lexus of North Miami a positive one! Thank you for trusting us with your purchase; we hope you're enjoying the ride!

February 14, 2025

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Employee Rating

Very professional service and always with a smile. I enjoy the comfortable surroundings while waiting for the service to be completed. More

by jerrylibbin305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Lexus of North Miami responded

Thanks for the kind words for our Lexus of North Miami team. We appreciate your support!

February 11, 2025

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Employee Rating

Excellent excellent service. My service representative Eric did an excellent job with getting my car serviced. More

by anthoniquemturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Kamal, Carlos Cuervo

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Feb 11, 2025

Lexus of North Miami responded

We're delighted to hear that Eric provided you with excellent service at Lexus of North Miami. Thank you for sharing your experience!

February 11, 2025

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Employee Rating

VERSY SATISFIED AND HAPPY AND VERY COURTEOUS EMPLOYEES I WOULD RECOMMEND ANYONE TO COME THERE More

by bigwheelcycles@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 11, 2025

Lexus of North Miami responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of North Miami!

February 10, 2025

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Employee Rating

BEST SERVICE EVER! !!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!! More

by jreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Faitelson, Danielle Contaldi

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Feb 10, 2025

Lexus of North Miami responded

We're delighted to hear you had such a fantastic experience with us at Lexus of North Miami! Thank you for the enthusiastic feedback, and we look forward to serving you again in the future.

February 08, 2025

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Employee Rating

Highly recommend a dealership. And his team do an excellent job in guest satisfaction and quality workmanship. More

by FRANK@FLSTATE.CA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Semon

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Feb 10, 2025

Lexus of North Miami responded

Thank you for the high recommendation! We're delighted to hear that our team at Lexus of North Miami provided excellent guest satisfaction and quality workmanship. We appreciate your support!

February 03, 2025

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Employee Rating

Terri is great. Every one else needs to be retrain with more of the customer service details More

by YLO28NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 04, 2025

Lexus of North Miami responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

February 02, 2025

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Employee Rating

I've been arriving on time at my service appointment for simple oil and filter changes. My car was put in the parking garage space for one and a half hours and nobody cared about it. After I realized this I More

by ANDREYMARSHALL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 03, 2025

Lexus of North Miami responded

Andrey, I apologize for the delay and lack of attention during your service appointment. This is not the level of professionalism we strive to provide, and I'm sorry for any inconvenience caused. Please reach out to me directly so we can discuss this further and address any remaining concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 31, 2025

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Employee Rating

An issue on my 2 yr old Lexus which should be under guarantee but was denied More

by melgutkin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 03, 2025

Lexus of North Miami responded

Anytime I see a negative review, I hope for the opportunity to learn more about what happened so it can be prevented in the future. I'm happy to discuss your experience together and see what I can do to help. Please don't hesitate to get in touch directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 30, 2025

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Employee Rating

As usual terrific customer care from Bobby in in service Dept. I make it point to do all of my scheduled and or warranty service at Lexux of No. Miami because of the excellent people that work there such More

by RICKW48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jan 31, 2025

Lexus of North Miami responded

Thank you for your continued trust in Lexus of North Miami! We're delighted to hear that Bobby and Ed have consistently provided terrific customer care. Enjoy the coffee, and we'll see you at your next visit!

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