Ed Rubenfeld | Page 32

This team is amazing and have the best customer support for customer with demanding schedules for customer with demanding schedules More

by zalmanzar Verified Customer Verified Customer

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Great service over all. Appreciate having a space to wait for the car. Many thanks to Bo by for his support Appreciate having a space to wait for the car. Many thanks to Bo by for his support More

by NATALIACHAR Verified Customer Verified Customer

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I've been going to Ed Rubenfeld for almost 25 years to service my Lexus vehicles. He is the BEST (and the reason I go to, and recommend this dealership). service my Lexus vehicles. He is the BEST (and the reason I go to, and recommend this dealership). More

by LYDIA05 Verified Customer Verified Customer

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Eric was very helpful in every aspect. I could not stay for the service, and he arranged a ride for me and the car to be delivered. Car is in great shape. I could not stay for the service, and he arranged a ride for me and the car to be delivered. Car is in great shape. More

by ARTUROCC Verified Customer Verified Customer

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Very satisfie with the service that was performed very professional and knowledgeable mechanic highly recommend the Lexus services professional and knowledgeable mechanic highly recommend the Lexus services More

by muchnikl Verified Customer Verified Customer

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I went back to the service center to replace the censor that automatically opens or closes the trunk when activated. The device went bad just about five months after purchase of the 2024 RX. For this visit that automatically opens or closes the trunk when activated. The device went bad just about five months after purchase of the 2024 RX. For this visit, the service was fine and satisfying. More

by FAITHCHURCH93 Verified Customer Verified Customer

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Always the best. thank you On time a d professional. Easy to recommend and I do not have to worry that you will take careof any one.Robert thank you On time a d professional. Easy to recommend and I do not have to worry that you will take careof any one.Robert More

by robertnoble1257 Verified Customer Verified Customer

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MUY BUENA ATENCION QUEDE MUY CONTENTOCON LA REPARACIÓN DE MI CARRO MUCHAS GRACIAS POR TODO MI CARRO MUCHAS GRACIAS POR TODO More

by WLANDA1860 Verified Customer Verified Customer

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Very good service, the girl wad really helpful and kind, she was also very efficient she was also very efficient More

by LISIDP76 Verified Customer Verified Customer

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Our family have been coming to Lexus of North Maimi since 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus of North Miami. Unfortunately, this will be my first complaint regarding Bobby Rahmani in Service and another service agent in #5. I realize when employees get sick, there is chaos in any department. So, the only way to deal with a situation is by keeping respect, explaining the situation to the customers rather than pushing them out of their office and telling us "You're in the wrong side, go to #5, said Bobby abruptly..". When my husband sensed that he was being rude to me, my husband took his business card to make a complaint, Bobby's response was "go ahead and make your complaint". Very Rude individual and arrogant! Then went over to #5 in the used part of the service area and he also was very agitated. He also told me "I'm very busy, I can't help you, you have to go to #7", but I told him I just came from there, as he continues to tell me "'I'm sorry, I can't help you, I have other appointments, or I will fall behind". Rather than explaining the situation we were pushed around by these 2 individuals. The only way was for us to go to Mr. Rubenfeld to resolve the situation. More

by Jenny20 Verified Customer Verified Customer

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