Ed Rodriguez
Service Manager
Zeigler Hyundai of Racine
13313 Washington Ave
Mount Pleasant, WI 53177
45 Reviews
Write a Review45 Reviews of Ed Rodriguez
November 18, 2024
I went into Zeigler for a warranty service job on my 2021 Tucson Sport. The fob intermittently does not work to open the vehicle and there are instances of the car not starting with the fob in the vehicle. Tucson Sport. The fob intermittently does not work to open the vehicle and there are instances of the car not starting with the fob in the vehicle. When this happens and the car finally starts, I end up with the electronics going on without the engine starting or the engine starts on the dashboard defaults to MPG instead of MPH where I left it. The HVAC setting defaults to 73 when I NEVER run it on 73. Also the internal recirculating setting turns itself intermittently while on AC and driving. It seems like Luke wanted to get me out of there with a key fob battery change, and the issue replicated immediately the Milwaukee Public Market that night. It seems like he was more concerned with selling me on the 60,000 mile service. I want to get the car fixed before Thanksgiving or get an SUV loaner to take my wife and two greyhounds to Illinois while not missing work or taking my elderly greyhound to his specialist appointments. I hope that they help me before the warranty runs out. UPDATE: LUKE ASSISTED ME IN GETTING A WARRANTY REPAIR. IT WAS THE BATTERY TERMINAL. HOPE ALL IS WELL NOW. More
Other Employees Tagged: Luke Nielsen
November 17, 2024
They are always professional. I waited while the oil change happened and everything went smoothly! I waited while the oil change happened and everything went smoothly! More
Other Employees Tagged: Herberth Aguilar, Adrian Basich, Lindsay Latsko, Rod Wortham, Mackenzie Modic, Luke Nielsen, Chad Schmitz, Ron Stewart
November 17, 2024
Clear communication and easy to understand what was happening with my car. I felt listened to and respected. happening with my car. I felt listened to and respected. More
Other Employees Tagged: Luke Nielsen, Chad Schmitz, Ron Stewart
November 08, 2024
I have been coming to this Hyundai dealership for years and I always am treated like family. The communication they have with you during the process is what sets them apart. I actually enjoy bringing my and I always am treated like family. The communication they have with you during the process is what sets them apart. I actually enjoy bringing my car in for service. My dog Alex comes with me and they treat him like a king! Customer for life! More
Other Employees Tagged: Luke Nielsen, Chad Schmitz, Ron Stewart
November 07, 2024
Clean and timely service at Ziegler. Even got a trip to and from work in Franklin. Even got a trip to and from work in Franklin. More
Other Employees Tagged: Herberth Aguilar, Luke Nielsen, Chad Schmitz, Ron Stewart
October 30, 2024
On time, efficient, cordial, polite, fast service, comfortable waiting area and a free car wash! Above and beyond expectation — kid glove service. comfortable waiting area and a free car wash! Above and beyond expectation — kid glove service. More
Other Employees Tagged: Herberth Aguilar, Adrian Basich, Lindsay Latsko, Rod Wortham, Mackenzie Modic, Luke Nielsen, Chad Schmitz, Ron Stewart , Justin was amazing in making sure in communicating with me. I received a text from him to see if I needed anything during the short wait time for service!
October 23, 2024
Excellent service! Sam is great! She is so knowledgeable when answering the phone every time Sam is great! She is so knowledgeable when answering the phone every time More
Other Employees Tagged: Herberth Aguilar, Adrian Basich, Luke Nielsen, Chad Schmitz, Ron Stewart
October 11, 2024
Great service fast and speedy friendly response the team got me in and out with no problems got me in and out with no problems More
Other Employees Tagged: Herberth Aguilar, Isaiah McWhorter, Luke Nielsen, Chad Schmitz, Ron Stewart
October 07, 2024
Exceptional service provided in record time. The staff are always very engaging and customer focused. The staff are always very engaging and customer focused. More
Other Employees Tagged: Luke Nielsen, Chad Schmitz, Ron Stewart
October 04, 2024
Sales and service departments are smart and honest. I am very happy with Zeigler Hyundai of Racine. I am very happy with Zeigler Hyundai of Racine. More
Other Employees Tagged: Herberth Aguilar, Adrian Basich, Rod Wortham, Mackenzie Modic, Luke Nielsen, Ron Stewart , Zachary Solkowski