Earl Mosby | Page 29

Because of a mismatch of replacement airbags my service took a little longer than expected, but Earl sure took care of me with a loaner car. Greatly appreciated! took a little longer than expected, but Earl sure took care of me with a loaner car. Greatly appreciated! More

by freebirdsc31 Verified Customer Verified Customer

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the best customer service of any of the repairs shops our fleet uses. we an feel rest assured that vehicle will be repair right the first time and at a fair cost fleet uses. we an feel rest assured that vehicle will be repair right the first time and at a fair cost More

by PETE36 Verified Customer Verified Customer

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Mosby, Matson, Treas. ..top notch. No BS, no pressure to jump the gun on preventive maintenance - just the facts and recommended action and/or interval services. Somehow, t ..top notch. No BS, no pressure to jump the gun on preventive maintenance - just the facts and recommended action and/or interval services. Somehow, these guys always find a way to leave you feeling like their most coveted fleet owner...even if you're just in for routine stuff on the family daily driver. Great work, gentlemen. More

by Joseph W Skinker Verified Customer Verified Customer

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I had no problem with Koons Ford, but my rating of Ford Motor Co is very poor Motor Co is very poor More

by TEAMWILSON2019 Verified Customer Verified Customer

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we have a fleet of 28 ford vehicles, primarily because the service dept. doe such a good job, with quality, price and mostly cycle time . we need aour vehicle on the road and be reliable the service dept. doe such a good job, with quality, price and mostly cycle time . we need aour vehicle on the road and be reliable More

by PETE36 Verified Customer Verified Customer

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Quality service provided by quality people at quality prices in a quality location and setting. prices in a quality location and setting. More

by HAASY977 Verified Customer Verified Customer

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Service is generally great but initially missed the screw in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To th in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To their credit they found a nail in the same tire and thought they were done. I showed them the screw in the tire again and it was quickly taken care of. More

by jryskewich Verified Customer Verified Customer

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Great customer service! Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership More

by ACMECRAB Verified Customer Verified Customer

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Great sales people. Great service department. Overall fabulous experience. I will and do definitely recommend to others. Great service department. Overall fabulous experience. I will and do definitely recommend to others. More

by TRAVELDIVA76 Verified Customer Verified Customer

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The best service department for our cars. Have used Mike Treas for years, he keeps you updated, price & quality are great. this is why we buy Fords Have used Mike Treas for years, he keeps you updated, price & quality are great. this is why we buy Fords More

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