Earl Mosby

I’ve had 5 Lincoln’s serviced here since 2011. I wouldn’t go anywhere else. Earl, the service manager is wonderful to work with, and El Brown is an electronic genius! I wouldn’t go anywhere else. Earl, the service manager is wonderful to work with, and El Brown is an electronic genius! More

by JCORELITZ Verified Customer Verified Customer

Report | Print

Amazing staff in the Toyota mobility department led by Mr Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be more satisfied!! More

by jbt4242 Verified Customer Verified Customer

Report | Print

Great staff, attentive to customers request. I would recommend this dealership. Dealership very clean, service waiting room very comfortable. I would recommend this dealership. Dealership very clean, service waiting room very comfortable. More

by havefaith861 Verified Customer Verified Customer

Report | Print

I use this dealership for most of my maintenance needs. They offered and provided pick up and drop off service for my vehicle. They offered and provided pick up and drop off service for my vehicle. More

by MJPRIV00 Verified Customer Verified Customer

Report | Print

Koons Ford Annapolis has always treated me well. They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car the They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car there More

by JPOWELL21 Verified Customer Verified Customer

Report | Print

The sales person was very helpful in selecting and find exactly the car that I wanted. exactly the car that I wanted. More

by hebdon67 Verified Customer Verified Customer

Report | Print

all service experiences are always very plesant and faily priced. and on time and well informed faily priced. and on time and well informed More

by PETE36 Verified Customer Verified Customer

Report | Print

I had an absolutely fantastic experience at Koons when they recently serviced my Ford Bronco! From start to finish, Earl and Jordan went above and beyond to ensure my visit was seamless. Not only were the they recently serviced my Ford Bronco! From start to finish, Earl and Jordan went above and beyond to ensure my visit was seamless. Not only were they highly knowledgeable, but they also took the time to explain everything clearly, which made me feel completely at ease. Earl and Jordan's kindness and professionalism stood out, turning what could have been a stressful situation into a pleasant one. It’s rare to find a service team that genuinely prioritizes customer satisfaction the way they do. More

by KatherineMeyer Verified Customer Verified Customer

Report | Print

The service department goes above and beyond to meet my expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my qu expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my questions in regards to my repairs and future things that are needed. More

by Michelle Verified Customer Verified Customer

Report | Print

We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp Verified Customer Verified Customer

Report | Print