Earl Mosby

all service experiences are always very plesant and faily priced. and on time and well informed faily priced. and on time and well informed More

by PETE36 Verified Customer Verified Customer

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I had an absolutely fantastic experience at Koons when they recently serviced my Ford Bronco! From start to finish, Earl and Jordan went above and beyond to ensure my visit was seamless. Not only were the they recently serviced my Ford Bronco! From start to finish, Earl and Jordan went above and beyond to ensure my visit was seamless. Not only were they highly knowledgeable, but they also took the time to explain everything clearly, which made me feel completely at ease. Earl and Jordan's kindness and professionalism stood out, turning what could have been a stressful situation into a pleasant one. It’s rare to find a service team that genuinely prioritizes customer satisfaction the way they do. More

by KatherineMeyer Verified Customer Verified Customer

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The service department goes above and beyond to meet my expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my qu expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my questions in regards to my repairs and future things that are needed. More

by Michelle Verified Customer Verified Customer

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We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp Verified Customer Verified Customer

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Vehicle was delivered with so many issues. Dealer seemed like they would help at first but has since refused to service the vehicle, return calls or emails. Brand vehicle with 600 miles almost Dealer seemed like they would help at first but has since refused to service the vehicle, return calls or emails. Brand vehicle with 600 miles almost undriveable. More

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Koons provides excellent pickup and return service. The service representatives are polite and professional. My car always returns in tip top shape. I highly recommend Koons Ford and Lincoln as my fav The service representatives are polite and professional. My car always returns in tip top shape. I highly recommend Koons Ford and Lincoln as my favorite. More

by LSEBORG Verified Customer Verified Customer

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I appreciate the service. Earl is the best. He communicated with me the entire time. I was very happy. Earl is the best. He communicated with me the entire time. I was very happy. More

by JONATHANPEASTRIDGE Verified Customer Verified Customer

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I already replied when they serviced my Corsair on February 21st. They did an excellent job and everything worked out smoothly. February 21st. They did an excellent job and everything worked out smoothly. More

by MARGOSILVEIRA97 Verified Customer Verified Customer

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Everyone was helpful and responsive throughout the processes. Any issues I had were addressed quickly. processes. Any issues I had were addressed quickly. More

by Gene P Verified Customer Verified Customer

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Earl took great care of us. Service was fast and friendly. Thanks for everything guys Service was fast and friendly. Thanks for everything guys More

by BOBBYRUSS73 Verified Customer Verified Customer

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