Dylan Iuculano
Dylan Iuculano at Reliable Nissan
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Dylan Iuculano

Service

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.3
29 Reviews
4.3

29 Reviews

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29 Reviews of Dylan Iuculano

May 07, 2025

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Employee Rating

I was greeted immediately and politely. my work was done quickly and I waited in a nice quiet lounge. I appreciate that you were able to get me in within a week and you keep all the records More

by MARTATODD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Bates, Drago Calix

May 06, 2025

Dealership Rating
Employee Rating

Very misleading in what needed to be done, not enough information given to warranty company. So had to pay out of pocket. After spending 8k you'd think my truck would've been washed. I kept having to rem More

by LDEAN21972
Recommend Dealer
No

Other Employees Tagged: Dylan Iuculano

May 07, 2025

Reliable Nissan responded

We understand how important clear communication and thorough follow-through are—especially when it comes to major repairs and warranty coordination. It’s concerning to hear that your experience didn’t meet expectations, and we appreciate you pointing out the areas where you felt things fell short, including the communication with our team and the final presentation of your vehicle. We’d really like the opportunity to look into this further and address any remaining concerns you have. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 04, 2025

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Got the job done They were friendly and apologetic for being short handed in the tech dept More

by Nelson.denisek
Recommend Dealer
Yes

Other Employees Tagged: Dylan Iuculano

May 05, 2025

Reliable Nissan responded

Thanks for your feedback! We're glad to hear our team made a positive impression, even during a busy time. Your understanding means a lot to us, and we appreciate your support!https://www.dealerrater.com/dp/30370/reviews/29989724#

May 03, 2025

Dealership Rating
Employee Rating

Not costumer friendly and considerate of suggestions and comments of logic and stating company policies More

by VICGON505
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ramon Mendoza

May 05, 2025

Reliable Nissan responded

We understand the importance of listening to suggestions and appreciate your input. At Reliable Nissan, we strive to maintain a balance between adhering to company policies and ensuring an excellent customer experience. If you'd like to discuss your thoughts further, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 03, 2025

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Things were good. They got everything done mechanically on the car done sooner than I thought. I do have to make another appointment for the sketch because it would ha More

by JANIECHRISROMERO
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Reliable Nissan responded

Janie, thanks for the fantastic review! We're thrilled to hear you appreciated our quick turnaround on your car. We understand the need for efficiency, and we’re here to help with your next appointment for the sketch when you're ready. Safe travels until then!

April 29, 2025

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Even though the service department was short staffed, they still got me in and out in less than an hour. Everyone there is always very kind. More

by DDONART
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Reliable Nissan responded

Thank you for your kind feedback! We truly appreciate your patience, and we're thrilled to hear that despite being short-staffed, our team was able to get you in and out quickly. It's great to know that you always have a positive experience with our staff. We look forward to serving you again soon!

April 29, 2025

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Great service! They made sure all issues were resolve. Thank you. Keep up the good work. More

by ivyparaswalag
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza

May 01, 2025

Reliable Nissan responded

Thanks for the kind words, Ivy! We're thrilled to hear you had a great experience and that our team was able to resolve your issues. Your support motivates us to keep delivering our best. Looking forward to serving you again!

April 26, 2025

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Employee Rating

Took good care of my vehicle and helped with any questions or issues I had More

by griegomark32
Recommend Dealer
Yes

Other Employees Tagged: Dylan Iuculano

Apr 28, 2025

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with us. Our team is always here to assist, and we appreciate your kind words. Looking forward to serving you again!

April 26, 2025

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I wouldn’t take my car anywhere else than Nissan Dealership All maintenance guys were just wonderful they explained everything thanks guys More

by RUFCHAVEZ780
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Recommend Dealer
Yes
Apr 28, 2025

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our maintenance team. Your satisfaction is our priority, and we appreciate your trust in us for your car care. Looking forward to seeing you again!

April 24, 2025

Dealership Rating
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Reliable Nissan is a great dealership and the service department is always courteous and kind. The workers are respectful. More

by GLORIALUJAN6969
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Reliable Nissan responded

Thank you, Gloria! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing courteous and respectful service, and your feedback means a lot to us. We look forward to seeing you again!

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