Drew Ricci

Excellent customer service. They're all very courteous and knowledgeable of what my car needs. I love my Jetta. So, I want to have the best care for my car. They're all very courteous and knowledgeable of what my car needs. I love my Jetta. So, I want to have the best care for my car. More

by GEM_1974 Verified Customer Verified Customer

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Everyone was very professional and helpful. Work that needed to be completed was explained thoroughly and was completed on time as agreed. Work that needed to be completed was explained thoroughly and was completed on time as agreed. More

by Jan Verified Customer Verified Customer

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They got me in ASAP after check engine warning light came on, diagnosed quickly, had parts on hand - I was in/out in under 2 hours. Drew, Sam, Andreas - GREAT TEAM! on, diagnosed quickly, had parts on hand - I was in/out in under 2 hours. Drew, Sam, Andreas - GREAT TEAM! More

by robrouse1 Verified Customer Verified Customer

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I have yet to have a bad experience at Wellesley Volkswagen. The only reason for the 4 star is the level of expense that come switch repairs, Drew is always and still is amazing!!! Volkswagen. The only reason for the 4 star is the level of expense that come switch repairs, Drew is always and still is amazing!!! More

by a.genannt.pro Verified Customer Verified Customer

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Drew did an awesome job with my 24 atlas. Everyone is great at the store. Everyone is great at the store. More

by BRIANMORRISON617 Verified Customer Verified Customer

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Went to dealership for VW ID. 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We s 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We shared videos of the car's issues with Mike, Karl, Sam, Drew & Alisha. Karl kept us informed about the process and ensured timely completion. The car's issues were related with the car's 2 recalls (software update, door handle lock/unlock non-responsive in rain). Thank you Mike, Karl & team. More

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My overall experience was good. But they forgot to reset the display back to normal. But they forgot to reset the display back to normal. More

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He squeezed my car in without an appointmentand gave me an accurate time estimate. My car was ready on time. an accurate time estimate. My car was ready on time. More

by JERE.BABST Verified Customer Verified Customer

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Great service and Karl took the time to explain my options and was invaluable guiding me through my repairs. options and was invaluable guiding me through my repairs. More

by HBGOODALL Verified Customer Verified Customer

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Drew has been extremely knowledgeable and helpful. he diagnosed the problem with my Atlas quickly and fixed the issue with minimum of costs. he diagnosed the problem with my Atlas quickly and fixed the issue with minimum of costs. More

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