Dealership Experience
7 yrs, 9 mos
741 Reviews
Write a Review741 Reviews of Drew Ricci
March 27, 2025
Great service and Karl took the time to explain my options and was invaluable guiding me through my repairs. options and was invaluable guiding me through my repairs. More
Other Employees Tagged: Karl Christ, Alisha Schofield, Tom Coe
March 24, 2025
Wellesley Volkswagen has been my go-to for services on my Touareg for several years. I worked with Drew during my visit this year and last year, who is always friendly, helpful, communicative, and considerat Touareg for several years. I worked with Drew during my visit this year and last year, who is always friendly, helpful, communicative, and considerate. I would recommend taking your vehicle(s) here to get serviced. More
March 23, 2025
The service dept was very responsive and communication was very thorough. My main complain is how poorly the ID4 was design; from its rather pathetic full charge/mileage range/poor battery management to r was very thorough. My main complain is how poorly the ID4 was design; from its rather pathetic full charge/mileage range/poor battery management to really bad user interface to recalls & replacement parts that works worst than the original. Frankly I can not wait to get rid of the ID4. Such a sad, underwhelming experience. I would recommend the ID4 only to my worst enemy! More
March 23, 2025
Karl is phenomenal and I felt very comfortable and taken care of during the entire process care of during the entire process More
Other Employees Tagged: Karl Christ
March 17, 2025
Excellent experience from start to finish and the scheduling, checkin and communication were all great. scheduling, checkin and communication were all great. More
Other Employees Tagged: Alisha Schofield
March 17, 2025
Drew Ricci has outstanding customer service skills & it was a pleasure to work with Drew & take care of the missing VW spare key issue which hadn't been addressed for quite some time. Drew pays attention was a pleasure to work with Drew & take care of the missing VW spare key issue which hadn't been addressed for quite some time. Drew pays attention to detail & makes sure the technical issue are taken care of. You're are lucky to have him on board. Thank you again. More
Other Employees Tagged: Karl Christ, Alisha Schofield, Tom Coe
March 08, 2025
Overall very professional and great experience and we are enjoying it the new ride. Thanks are enjoying it the new ride. Thanks More
Other Employees Tagged: Jens Albrecht, Kevin Mullin, Andreas Becker, Eric Tonkonogy, Karl Christ, Paul Rowe, Alisha Schofield, Tom Coe





