Don Cepek
Don Cepek at BMW of Westlake
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Don Cepek

Parts Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Don Cepek

October 26, 2024

Dealership Rating
Employee Rating

Very good service received on our BMW X7 recall. We will return for addition services as required. More

by SALLYP_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 01, 2024

BMW of Westlake responded

We're so happy we were able to help you out!

October 16, 2024

Dealership Rating
Employee Rating

Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with More

by SMITHPF120
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

BMW of Westlake responded

Tthank you so much for the positive review!

September 28, 2024

Dealership Rating
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Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More

by epkuivinen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 24, 2024

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Employee Rating

Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More

by RUMBARGERP
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

August 27, 2024

Dealership Rating
Employee Rating

Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More

by JJK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 26, 2024

Dealership Rating
Employee Rating

Always very helpful, makes getting our vehicles serviced a pleasure. Would not consider having service done anywhere else! More

by FPALMERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2024

Dealership Rating
Employee Rating

Service was fine. However, despite my repeated requests to change to using my name, they continue to send me texts with my late husband's name. More

by Mh13
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jun 25, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We will correct the email issue. Our apologies for this error.

June 14, 2024

Dealership Rating
Employee Rating

The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 16, 2024

Dealership Rating
Employee Rating

Excellent customer service. Professional and courteous. Good communication. service area is clean and best. Nice reception area with BMW merchandise. More

by DIANA J
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, John Cordell

Feb 16, 2024

BMW of Westlake responded

Thanks for the positive review!

September 07, 2023

Dealership Rating
Employee Rating

I appreciated the consistent communication (updates) on the status of my car. When a loaner car wasn’t available, transportation was provided. Thank you! More

by BOHRER.8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Sep 07, 2023

BMW of Westlake responded

Thanks for the positive review!

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