Don Cepek
Don Cepek at BMW of Westlake

Don Cepek

Parts Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Don Cepek

January 20, 2026

Dealership Rating
Employee Rating

Very knowledgeable and helpful team. They educated me on tire selection and facilitated quick service. More

by Kapur.vineet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jan 22, 2026

BMW of Westlake responded

We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2025

Dealership Rating
Employee Rating

Brittany did a good job in terms of having everything ready when I picked up the parts for the BMW 750. Don in parts also did a nice job and was patient with the process and the phone call. More

by jwjohns
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Nov 25, 2025

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

October 29, 2025

Dealership Rating
Employee Rating

Brittany is knowledgeable and pays attention to detail. She is kind and very appreciative of our business! Highly recommend More

by PATTYSTROUSE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Brittaney Quick

Oct 30, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 16, 2025

Dealership Rating
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Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

September 19, 2025

Dealership Rating
Employee Rating

Highly recommend this dealer. I always deal with Kevin one of the service writers. He has always been helpful when it comes to repairs that are needed for our car. He got me se More

by hacketthaus3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Wagner

Sep 21, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 14, 2025

Dealership Rating
Employee Rating

Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

BMW of Westlake responded

Fred, we are so happy to read such a great review about BMW of Westlake!

November 29, 2024

Dealership Rating
Employee Rating

Great people. They know cars and work together for a fantastic experience. Traded in my last x3 that was serviced and ran great for over 11 years. Give John a try More

by DWMAJCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 01, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

October 26, 2024

Dealership Rating
Employee Rating

Very good service received on our BMW X7 recall. We will return for addition services as required. More

by SALLYP_57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 01, 2024

BMW of Westlake responded

We're so happy we were able to help you out!

October 16, 2024

Dealership Rating
Employee Rating

Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with More

by SMITHPF120
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

BMW of Westlake responded

Tthank you so much for the positive review!

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